The RealReal · 3 days ago
Valuation Manager, FJW
The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. As a Valuation Manager, you will facilitate valuation appointments and support clients in understanding the value of their luxury items while ensuring a world-class experience.
E-CommerceFashionLifestyleMarketplace
Responsibilities
Facilitate all Valuation appointments, working with clients to provide a relaxed non-contentious experience that educates them on the value of their items in our marketplace
Conduct real-time valuations and authentication for handbags, using a wide array of industry specific tools
Provide pre-consignment pricing services to consignors and sales team members per direction of Luxury Consignment Office
Maintain strong understanding of pricing trends and the sell thru velocity of fashion items in our marketplace by working with the Pricing and Authentication teams
Accountable for the sell thru and velocity of product they have priced personally
Accountable for the conversion rate of appointments to consignments
Work with Store Manager to understand customer needs and stay current with in-store operations
Handle all other requests as necessary to support the Luxury Consignment Office and Retail Store as determined by Senior Manager, Valuations Team
Qualification
Required
Must be flexible to work certain weekend days
2-5 years experience working in the luxury space in a customer facing role
Knowledge of luxury handbags in the primary or secondary market
Sales experience encouraged
Passion for delivering a luxury experience each and every day
Polished, professional presentation skills
Ability to handle multiple complex, time sensitive situations while remaining calm, cool and collected
Effective communicator (both verbal and written)
Demonstrates the skill and willingness to take initiative and to proactively anticipate organizational needs including the ability to meet external and internal deadlines as required
Ability to foresee potential obstacles well in advance of campaign launch dates and to problem solve in order to ensure proper execution of Valuation office processes
Preferred
Bachelor's degree from accredited college or university preferred
Benefits
Employee Stock Purchase Plan
401K with Company Match
Medical, Dental & Vision Insurance
Paid Parental Leave
9 Paid Company Holidays
Flexible Time Off (With Manager Approval)
Company
The RealReal
The RealReal is an online marketplace for authenticated and consigned luxury goods.
H1B Sponsorship
The RealReal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (10)
2023 (10)
2022 (14)
2021 (8)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$356.87MKey Investors
GreyLion CapitalGreat Hill PartnersGreenspring Associates
2019-06-28IPO
2019-03-01Series H· $70M
2018-07-25Series G· $115M
Recent News
2026-01-03
2025-11-27
Morningstar.com
2025-11-19
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