ABA Centers of Georgia · 1 month ago
Chief Operating Officer (COO)
Boca Raton, Florida, United States
Full-time
Onsite
Director/ExecutiveTexas ABA Centers is a technology company focused on transforming medical billing through proprietary AI. The Chief Operating Officer will lead the day-to-day operations and strategic initiatives to ensure operational excellence and drive the company's growth in AI-enabled medical billing.
Mental Health Care
Responsibilities
Build, lead, and optimize the operational infrastructure that supports rapid growth
Oversee all RCM functions, operational teams, and process standardization
Establish KPIs, dashboards, and accountability frameworks across the business
Ensure operational alignment between AI development, product deployment, and billing execution
Work with engineering, product, and data teams to embed AI into daily processes
Identify opportunities for automation and efficiency across the revenue cycle
Champion digital transformation and modernization of legacy workflows
Develop and lead scalable onboarding processes for external clients
Ensure high satisfaction, performance outcomes, and contract retention
Partner with the CEO on pricing, service lines, and market expansion strategies
Build and mentor high-performing teams across operations and support functions
Promote and expand the EBS Cares culture throughout the organization
Maintain a people-first mindset while managing performance rigorously
Lead organizational design, hiring planning, and leadership development
Collaborate with Finance to drive accurate forecasting, budgeting, and resource allocation
Optimize margins, improve cash collections, and ensure operational efficiency
Participate in strategic planning, risk mitigation, and long-term business modeling
Qualification
Required
Proven experience as a Chief Operating Officer or in other managerial positions within a high-growth technology-enabled company
Experience in revenue cycle management (RCM) and operational leadership
Strong understanding of AI integration and process modernization
Demonstrated ability to build and lead high-performing teams
Experience in developing scalable onboarding processes for external clients
Ability to collaborate with finance for accurate forecasting, budgeting, and resource allocation
Strong strategic thinking and leadership maturity
Excellent communication and interpersonal skills
Commitment to people-first culture and organizational performance
Preferred
Experience in the healthcare industry, particularly in medical billing
Familiarity with digital transformation initiatives
Experience in client strategy and market expansion
Benefits
Tuition reimbursement for employees and dependents
Eligibility for PELL grants plus EBS support
$3,000 per semester (2 per year), grades C or higher
Eligibility after 90 days
Designed to support lower-income families and frontline workers
Free Boys & Girls Club memberships
YMCA membership coverage
100% paid youth recreational sports leagues (within limits)
Bus passes for entry-level employees
Transparent review system for all team members
Meaningful bonuses tied to collections outcomes
Example: a frontline team member may receive a $2,000 bonus
Financial support for employees facing unexpected hardship
Company
ABA Centers of Georgia
ABA Centers of Georgia is proud to be the state's leading provider of evidence-based ABA therapy.
Founded in 2023
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase