Client Services Case Manager I jobs in United States
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Catholic Charities of Southern Nevada · 1 month ago

Client Services Case Manager I

positionLas Vegas, NV
timeFull-time
remoteOnsite
seniorityEntry Level
money$18.50/hr - $18.50/hr
date1+ years exp

Catholic Charities of Southern Nevada is a leading community resource dedicated to serving vulnerable populations. The Client Services Case Manager I is responsible for greeting clients, providing resources and referrals, and facilitating case management services for chronically homeless individuals and families seeking support.

Non-profit Organization Management

Responsibilities

Provide resources and referrals to clients requesting community services
Direct clients to locations throughout the Catholic Charities campus based on basic knowledge of CCSN programs
Enter clients into the CCSN Case Management system (database) for tracking services
Answer incoming calls in timely, polite and professional manner and assist them in what they need
Enter data into HMIS/Clarity systems. Print Clarity cards for clients
Flag clients as requested by Case Managers and other CCSN staff
Accurately document case notes in a professional manner
Maintain client files
Assist with facilitation of education, orientation, departmental needs
Sort and organize donations for distribution
Protect all confidential information, Agency property and electronic data. Comply with safety rules
Other related duties as directed

Qualification

Microsoft OfficeBilingual in EnglishSpanishCase Management system experienceCommunication skillsWork autonomouslyHandle stressful situationsMulti-line phone operationData entry skills

Required

High School Diploma or equivalent and one year experience in office setting, or equivalent combination of education and experience
Possess excellent oral and written communication skills
Ability to work well with people of different nationalities and languages
Ability to work in fast past environment and handle stressful situations effectively
Must be able to operate a multi-line phone
Sound judgment to ability to work autonomously with minimal supervision
Prioritize work and meet necessary deadlines
Proficiency in computers and software including Microsoft Office
Ability to use multiple databases
Ability to push and pull donation bins weighing up to 50 lbs
Ability to communicate with clients, volunteers, and co-workers
Ability to operate and use office equipment, especially computer, keyboard and mouse
Ability to continuously sit and/or stand
Ability to climb stairs as needed
May occasionally lift up to 35 pounds

Preferred

Bilingual in English and Spanish is preferred
Flexible schedule to work after hours and weekends, as/if necessary

Benefits

Insurance benefits
Paid time off
Retirement plan

Company

Catholic Charities of Southern Nevada

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Catholic Charities of Southern Nevada provides food and shelter services.
dateFounded in 1941
location
Las Vegas, Nevada, USA
people-size201-500 employees
web-link
https://www.catholiccharities.com/

Funding

Current Stage
Growth Stage
Total Funding
$0.03M
Key Investors
Federal Home Loan Bank of San Francisco
2019-09-23Grant· $0.03M

Leadership Team

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Steve Schmitt
Chief Operations Officer & Senior VP
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Recent News

Business Wire
The MolinaCares Accord Grants $100,000 to Catholic Charities of Northern Nevada to Support the Financial Well-Being of Families
2025-07-30
Vegas Inc Stories: Las Vegas Business News
Catholic Charities of Southern Nevada pauses refugee program in response to Trump order
2025-02-14
Company data provided by crunchbase