AAA Club Alliance · 1 month ago
Web Analytics Analyst
Wilmington, DE (Job Posting)
Full-time
Hybrid
Mid Level
$71K/yr - $118K/yr
3+ years expAAA Club Alliance is currently seeking a Web Analytics Analyst to join their organization. The role involves providing digital channel analytics reporting and insights, tracking key performance indicators, and supporting digital feature development to improve user experience and increase online conversions.
Consumer Services
Responsibilities
Develop & Manage Analytics – Define, document, and implement analytics requirements, translating business objective and KPIs into actionable schema-level specifications, ensuring accurate tracking and reporting through Adobe Analytics and Adobe Launch
Create Dashboards & Reporting – Build real-time dashboards and scorecards to monitor web performance, mobile app performance, marketing campaigns, and key business KPIs. Translate data element designs and ensure data flows correctly into the designated Adobe Analytics report suites. Be able to recommend dashboard visualizations that align with business KPIs
Analyze User Behavior & Performance – Develop digital journey maps, analyze funnel effectiveness, and identify optimization opportunities to enhance user experience and conversions
Provide Data-Driven Insights – Deliver actionable recommendations to leadership, digital product teams, business lines, and marketing stakeholders to drive informed decision-making
Optimize Digital Experiences – Identify growth opportunities through data modeling, A/B testing insights, and user experience analysis
Support KPI Strategy & Business Goals – Advise stakeholders on measurement strategies and ensure alignment with business objectives
Maintain and evolve the organization’s data dictionary, manage variable lifecycle and expiration, and configure processing rules to ensure accuracy and governance across report suites
Design validation scenarios and leverage debugging tools to detect data transmission errors and implementation gaps
Implement and maintain cross-domain tracking strategies to unify visitor identity across ACA properties
Train and support internal users in navigating dashboards to improve organizational data literacy
Enhance Cross-Functional Collaboration – Work with Product, Marketing, IT, and external vendors to optimize analytics platforms and improve data capabilities. Partner with engineering and product teams to ensure data accuracy across environments, including pre-production validation and release QA
Ensure Data Governance & Best Practices – Maintain documentation, uphold governance standards, and support training on analytics tools and methodologies
Monitor Industry Trends & Innovation – Stay abreast of emerging analytics technologies, best practices, and opportunities for digital measurement improvements
Lead Special Projects – Drive initiatives that leverage data to support business growth, improve customer experience, and enhance strategic decision-making
Qualification
Required
Bachelor's degree in Computer Science, Management Information Science, Business Administration, Finance/Accounting, Math, Statistics, or related field or equivalent
3-5 years' relevant experience
Must have 3+ years' experience with the following analytical tools and visualization platforms including: Adobe Analytics, Adobe Target, Power BI, and MS Excel
Strong interpersonal, leadership, and communication skills with the ability to interact and build effective working relationships at all levels of the organization
Experience with BigQuery SQL and other enterprise data platforms to validate analytics data against data warehouse pipelines and business source systems
Ability to communicate complex scenarios in an understandable manner by developing programs, methodologies, and files for analyzing and presenting data
Ability to translate multi-faceted business needs into achievable data analysis strategies and tactics
Strong knowledge of the principles and practices of accounting and financial analysis
Ability to perform complex data analysis in support of ad-hoc and standing customer requests
Strong command of website analytic principles, practices, and tools
A strong background in digital technology, online workflow analysis, and ecommerce operations
A constant desire to dig deeper, connect dots, understand the “why”, and the “so what”
Preferred
Advanced degree in Business Administration is a plus
Tableau is a bonus
Benefits
Comprehensive health benefits package.
Annual Bonus Plan.
Up to three weeks of paid time off accrued during your first year.
401(K) plan with company match up to 7%.
Professional development opportunities and tuition reimbursement.
Paid time off to volunteer & company-sponsored volunteer events throughout the year.
Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, Health & Life Insurance, Short Term/Long Term Disability.
Medical, Dental, and Vision plan options
Up to 2 weeks Paid parental leave
401k plan with company match up to 7%
2+ weeks of PTO within your first year
Paid company holidays
Company provided volunteer opportunities + 1 volunteer day per year
Free AAA Membership
Continual learning reimbursement up to $5,250 per year
Company
AAA Club Alliance
For more than 100 years, we’ve been helping people get to where they’re going.
Founded in 1900Wilmington, Delaware, US
1001-5000 employees
H1B Sponsorship
AAA Club Alliance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
2023 (3)
2022 (5)
2021 (1)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Tom Wiedemann
President & CEO
Cathy Ovchar
EVP and CFO
Company data provided by crunchbase