Zócalo Health · 1 month ago
Senior Manager, Strategic Programs
United States
Full-time
Remote
Mid, Senior Level
$125K/yr - $135K/yr
4+ years expZócalo Health is a tech-driven provider built specifically for Latinos, aiming to improve healthcare accessibility and experiences. The Senior Manager, Strategic Programs will lead the implementation of strategic initiatives and new health plan launches, managing cross-functional project management and ensuring successful delivery of partner requirements.
Hospital & Health Care
Responsibilities
Own end-to-end project management for strategic initiatives and new health plan launches, from initial scoping through successful execution
Build detailed project plans, workbacks, and communication cadences to keep all parties aligned
Manage risks, dependencies, and blockers; escalate issues early and drive resolution
Track progress against milestones and maintain accountability across teams
Facilitate collaboration across operations, clinical, product, engineering, finance, and executive leadership
Serve as the primary point of contact for external health plan partners during implementation
Lead recurring project meetings, prepare agendas, and synthesize action items and decisions
Translate partner requirements into clear tasks for internal teams
Gather, validate, and interpret operational and clinical data needed for implementation
Prepare partner-facing reports, status updates, and launch documentation
Ensure all implementation artifacts are organized, audit-ready, and stored appropriately
Build repeatable processes, templates, and dashboards to support future launches
Partner with functional leaders to ensure teams, workflows, and systems are prepared for go-live
Identify process gaps and propose solutions that improve efficiency and scalability
Monitor post-launch performance and drive follow-up improvements
Support internal continuous improvement initiatives that align with organizational goals
Qualification
Required
Bachelor's degree or equivalent experience
4–7 years of project or program management experience, ideally in healthcare, health plans, managed care, or value-based care
Demonstrated success managing cross-functional projects with multiple stakeholders
Strong ability to create structure, build project plans, and drive accountability
Experience working with or implementing health plan contracts, operational workflows, or payer requirements
Excellent communication, meeting facilitation, and relationship-building skills
High comfort interpreting data, building reports, and presenting insights
Ability to operate independently, make sound decisions, and execute in an environment with limited playbooks
Strong organizational skills and attention to detail
Benefits
Equity compensation package
Comprehensive benefits including medical, dental, vision, and voluntary life
401k with a 4% match
Flexible PTO policy - take the time you need to recharge
$1,000 home office stipend
We provide the equipment needed for this role.
Opportunity for rapid career progression with plenty of room for personal growth.
Company
Zócalo Health
Now serving patients in California, Texas, Washington, and Maryland (July 2025)! Introducing Zócalo Health, a primary care and care management service specializing in culturally-sensitive care for the Latino community.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Erik Cardenas
Co-Founder & CEO
Tom Valdivia, MD, MS
Executive Advisor to the CEO
Company data provided by crunchbase