Charlie Health · 22 hours ago
Clinical Onboarding Specialist
United States
Full-time
Remote
Entry, Mid Level
$44K/yr - $58K/yr
2+ years expCharlie Health is a rapidly growing organization focused on expanding access to behavioral health treatment. The Clinical Onboarding Specialist manages the onboarding process for new hires, ensuring they are well-integrated into the organization and trained effectively for client-facing care.
Health Care
Responsibilities
Manages new hire onboarding from preboarding through client-facing care
Support Clinical training efforts, learning the intricacies of your defined Onboarding Cohorts’ roles and responsibilities so you can assist as they come up to speed
Assists new hires with completing all necessary steps required to complete Charlie Health’s rigorous Clinical onboarding process, stepping in to provide additional direct training and support directly as needed
Maintains regular contact with new hires via all available channels, including email, phone, and text
Assures that onboarding materials are up to date, relevant, and impactful
Works seamlessly with recruiting, onboarding, leadership, regulatory, and HR operations departments to keep them apprised of new hire progress and performance
Conducts periodic audits of employee file data for timeliness and completeness
Maintains strict confidentiality when managing sensitive employee and contractor information
Escalates issues promptly and with diplomacy and discretion
Cultivates positive interpersonal relationships with clinical and administrative leadership as well as external partners
Other duties as assigned
Qualification
Required
Bachelor's Degree required
2 years of HR onboarding administration or training experience required
Excellent verbal and written communication skills
Ability to maintain strict confidentiality
Detail-oriented
Outside the box thinker; excellent at problem solving
Familiarity with and willingness to use cloud-based communication software - Google Suite, Slack, Zoom, Dropbox
Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
Ability to energize, communicate, and build rapport at all levels within an organization
Work authorized in the United States and native or bilingual English proficiency
Please note that members of this team who live within 45 minutes of a Charlie Health office are expected to adhere to a hybrid work schedule
Preferred
HR experience in a clinical setting is highly desirable
Benefits
Comprehensive benefits
Company
Charlie Health
Virtual behavioral health clinic for high acuity youth
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.85M2020-06-04Seed· $0.85M
Leadership Team
Justin Weiss
Co-founder, Head of Corporate Strategy
Ellen Broxmeyer
Chief Compliance Officer
Recent News
Behavioral Health Business
2025-08-14
Behavioral Health Business
2025-05-05
Company data provided by crunchbase