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Watts Water Technologies · 3 days ago

Lead QAD Business Analyst

North Andover, MA

Full-time

Hybrid

Senior Level, Lead/Staff

$130K/yr - $146K/yr

10+ years exp

Watts Water Technologies is dedicated to providing safe, clean water for the world and protecting the planet's resources. The QAD Lead Business Analyst is responsible for providing advanced functional and technical expertise to support business processes related to QAD ERP and associated applications, collaborating with a team to design scalable solutions and ensure alignment with enterprise standards.

Building MaterialManufacturingMechanical DesignOil and GasWholesale

H1B Sponsor Likely

Responsibilities

Provide advanced QAD (MFG/Pro) functional and technical support, delivering solutions for projects and system change requests

Manage and prioritize service and change requests, including problem resolution, enhancements, configuration changes, and new features

Manage expectations with key stakeholders (Customers, PM’s and Business Analysts. Etc.) as to delivery and status of the deliverables

Develop detailed technical specifications based on functional requirements to ensure high-quality implementation

Review, analyze, construct, and modify business application systems including coding, testing, debugging, and deployment

Understand business and technical requirements and translate them into well-designed, scalable solution plans

Follow and enhance established standards for design, development, source code management, and deployments

Troubleshoot and resolve complex production issues, performing root-cause analysis and implementing long-term corrective actions

Provide on-call business critical production support as required

Manage expectations with key stakeholders (customers, project managers, and business analysts) regarding delivery timelines and scope

Participate actively in design reviews, offering practical and scalable recommendations for improvements

Contribute knowledge and expertise to peers to ensure consistency, quality across the ERP landscape

Support training and knowledge transfer to business users during implementations, upgrades, or process enhancements

Ensure project deliverables meet required quality standards and are delivered on time and within scope

Qualification

QAD ERPProgress 4GLManufacturing processesSQLEDITechnical specificationsSDLC principlesProblem resolutionCommunication skillsCollaboration skills

Required

Bachelor's degree in Computer Science, Information Systems, or related discipline preferred

Minimum 10 years of IT experience, including extensive Progress 4GL development and hands-on QAD ERP support

Strong functional background in manufacturing business processes, with several years of QAD configuration and support experience

Proven implementation and troubleshooting experience with QAD ERP systems (minimum 6 years) in a manufacturing environment

Experience with QAD eB2.1 module development (required); Progress Version 10+ preferred

Experience with EDI, QAD CIM load tools, and related integration methods

Technical proficiency in Progress 4GL; knowledge of SQL, XML, Java, and Linux is a plus

Strong understanding of SDLC principles and IT Service Management processes (ITIL preferred)

Self-motivated, independent, and capable of delivering high-quality work with minimal supervision

Strong communication and collaboration skills, with the ability to work effectively across multiple Lead-level peers and business teams

Benefits

Comprehensive medical and dental coverage, retirement benefits

Family building benefits, including paid maternity/paternity leave

10 paid holidays and Paid Time Off

Continued professional development opportunities and educational reimbursement

Additional perks such as fitness reimbursements and employee discount programs

Company

Watts Water Technologies

Glassdoor3.6

We are a global leader of quality water solutions for residential, industrial, municipal, and commercial settings.

Founded in 1874

North Andover, Massachusetts, USA

5001-10000 employees

https://wattswater.eu/

H1B Sponsorship

Watts Water Technologies has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (1)

2023 (4)

2022 (3)

2021 (5)