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Central Garden & Pet · 1 day ago

Receptionist and Customer Service Associate

Stephen, MN

Full-time

Onsite

Entry Level

$17/hr - $19.50/hr

1+ years exp

Central Garden & Pet is a leading manufacturer of premium nutritional products for caged birds, small animals, wild birds, and wildlife. They are seeking a Receptionist/Customer Service Associate to support daily office operations, provide exceptional customer service, and ensure effective communication across departments.

Home and GardenPet

Responsibilities

Serve as the primary point of contact at the front desk by answering phones, directing calls, and assisting customers, including support for Wild Delight®, Better Bird®, and L’Avian®

Manage mail operations — including travel for pickup, sorting, delivery to multiple locations, and postage machine operation — and coordinate FedEx pickups

Provide direct support to Human Resources, including handling confidential new hire documentation, assisting with communication, maintaining personnel files, and coordinating HR-related materials and events

Create and distribute internal signage for employee events, birthdays, HR updates, and guests, and assist with company events including planning, setup, and coordination

Process office supply orders, expense reports, and mileage reimbursements, and manage inventory for supplies, cash box, and pop machine

Maintain breakroom cleanliness and supplies, including coffee service, water dispenser coordination, and stock replenishment

Participate in monthly safety meetings, prepare meeting documentation, and plan and lead annual fire and tornado drills

Provide backup support for order processing, point-of-sale (POS) program support and kit assembly, and end-of-day mail drop-offs as needed

Qualification

Customer serviceMicrosoft OfficeOrganizational skillsConfidential information managementInterpersonal skillsMultitaskingProfessional phone etiquetteAdministrative experienceMail handlingRecordkeeping