Team Georgia Careers · 1 month ago
Training Systems Administrator 2
Georgia - Fulton - Atlanta
Full-time
Hybrid
Entry, Mid Level
$56K/yr - $74K/yr
1+ years expThe State Accounting Office (SAO) provides accounting and financial reporting expertise for the State and is responsible for statewide financial reporting. The role involves collaborating with internal and external partners to install, configure, and support training systems and tools, ensuring usability of the GA@WORK training platforms.
Government Administration
No H1B
Responsibilities
Maintain training products, tools, and platforms (e.g., Camtasia, Articulate, Vyond, Storyline, Workday LMS, GA@WORK training tenants)
Participate in the development of training schedules
Coordinate usage and manage training tenants in preparation for each training cycle based on training schedules
Partner with business analysts within and across agencies to ensure data is updated and staged for training sessions
Ability to develop, communicate and track the preparation and readiness of all components to support ongoing training activities
Coordinate the creation, reset and usage of training logins. Ensuring the proper roles are assigned for effective training delivery
Manage and track software licenses for training tools
Establish and maintain virtual training rooms for training delivery
Provide real-time technical support for both in-person and virtual training sessions
Provide technical quality assurance for newly developed eLearning’s and other web-based training products
Ensure accurate reporting of training participation (i.e. enrollment, completion status, etc.)
Updates and maintains web content for training on the GA@WORK support portal
Ensures new and updated training articles are uploaded to the GA@WORK platform and support portal. Keeping the two avenues of access always aligned
Ability to troubleshoot technical issues across multiple platforms
Reserves appropriate space for delivery of in-person training
Stays abreast of learning tools and techniques to enable continuous improvement
Installing, maintaining, and supporting /upgrading training tools
Partnering with third-party vendors to resolve issues with training tools
Collaborate with internal peers and support teams to ensure an optimal training environment for both trainers and participants
Qualification
Required
High school diploma/GED and one (1) year of experience at the lower level Systems Administrator 1 (ITP040) or position equivalent
Preferred
Associate degree or higher degree in information systems, computer science or another related field
Three to five years of system administration experience
Experience providing technical support to large teams and efforts
Experience with audio/visual equipment
Experience with creating and managing virtual classrooms and breakout sessions
Benefits
Flexible work hours in a hybrid in-office/remote work environment
Company
Team Georgia Careers
We're Team Georgia Careers, the official career website for the State of Georgia! 🍑 Making a difference in the lives of 10 million Georgians every day.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase