Cleco · 4 weeks ago
IT Business Partner
Pineville, LA
Full-time
Onsite
Mid Level
3+ years expCleco is committed to powering a cleaner, smarter future for Louisiana through innovative energy solutions. The IT Business Partner (ITBP) II will oversee and optimize IT value streams, ensuring alignment with business objectives and driving continuous improvement through data-driven initiatives.
Electrical DistributionEnergyRetail
Responsibilities
Champions a corporate culture that emphasizes transparency, integrity, safety, environmental responsibility, employee development, diversity and inclusion, customer service, and operational excellence
Defines, implements and optimizes end-to-end processes within IT value streams, ensuring they create maximum value and minimal waste
Collaborates regularly with business stakeholders, IT teams and leadership to align strategies and technology solutions
Map and optimize end-to-end processes, identifying inefficiencies, redundancies and bottlenecks
Prioritize initiatives within the value stream, balancing short-term and long-term business needs
Provide direction and guidance to teams involved in the value stream as it relates to technologies and IT processes, fostering collaboration, innovation and shared accountability
Manage risks, dependencies and change within the value stream, ensuring minimal disruption to business operations
Ensure compliance with IT governance, cybersecurity and regulatory requirements
Supports business leads by utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes)
Ensures data integrity and security across all business systems and processes
Supports all phases of the project lifecycle, including requirements gathering, design, development, testing and implementation
Champions change initiatives, effectively communicating the benefits of improvements to stakeholders and engaging employees in the process
Identifies and addresses root causes of issues within the value stream, utilizing problem-solving techniques to implement sustainable solutions
Leads and supports the creation, completion and validation of solution testing processes to ensure the integrity of each solution is maintained
Investigates problems and develops and implements data-driven recommendations for resolution
Establishes key performance indicators to track value stream performance, identify trends, and measure the impact of improvement initiatives
Produces communication materials and reports such as presentations, and written and oral communications
Articulates the business impact of opportunities and problems through financial and non-financial analysis
Facilitates vendor discussions with the company’s best interest in mind to ensure vendor accountability and delivery of commitments
Serves as a key point of contact for business units, providing ongoing support and guidance for IT-related inquiries and issues
Monitors and assesses the performance of current and future solutions, recommending and facilitating enhancements where necessary
Maintains awareness of business strategies and objectives, including critical business problems and business goals. Keeps abreast of industry trends and innovations in technology
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, Business Administration or related field
3-5+ years of related experience
Proven experience in value stream management, process improvement and optimizing IT service delivery
Strong understanding of Lean, Agile and DevOps
Experience in managing projects, timelines, and budgets to achieve desired outcomes
Demonstrated ability to communicate complex results to technical and non-technical audiences
Experience with process mapping and optimization techniques
Strong analytical and problem-solving skills, with a focus on actionable insights
Proficient at functioning effectively individually as well as within a team environment, present ideas and opinions in a respective and collegial manner
Strong business acumen related to the utility industry
Ability to multitask and manage multiple priorities with competing deadlines
Preferred
Entry Certificate in Business Analysis™ (ECBA™) or equivalent
IT Process Certifications (ITIL, Six Sigma)
Project Management Professional Certification
Company
Cleco
At Cleco, we consider it an honor to provide the next generation with the resources they need for personal and professional success through sustainable, clean and safe energy solutions.
1001-5000 employees
H1B Sponsorship
Cleco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2023 (3)
2022 (2)
2021 (3)
2020 (5)
Funding
Current Stage
Public CompanyTotal Funding
$175M2024-11-25Post Ipo Debt· $175M
2014-10-20Acquired
1981-11-06IPO
Leadership Team
Jeremy Kliebert
Vice President, Corporate Development, Deputy General Counsel and Chief Compliance Officer
Brittany Trahan
HR Business Partner
Recent News
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