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CRM Residential · 1 month ago

Community Manager - Francis House

Philadelphia, PA

Full-time

Onsite

Mid, Senior Level

$57K/yr - $62K/yr

5+ years exp

CRM Residential is a trusted name in the property management industry specializing in affordable housing. The Community Property Manager will be responsible for building and maintaining relationships with customers and stakeholders while overseeing the operations of the property to achieve the highest possible net operating income.

Property ManagementReal EstateResidential

Responsibilities

Develop and implement community engagement strategies to increase customer satisfaction and loyal

Build and maintain relationships with customers, stakeholders, and partners

Monitor and respond to customer feedback and inquiries on social media platforms and other channels

Create and manage content for social media platforms, blogs, and other communication channels

Plan and execute events and activities to engage the community

Analyze community engagement metrics and provide regular reports to management

Collaborate with cross-functional teams to ensure consistent messaging and branding across all communication channels

Qualification

Property management experienceHUD knowledgeReal Page OneSiteCommunication skillsOrganizational skillsProject management skillsBudget preparationHuman resource managementSocial media managementCommunity engagement

Required

High school diploma or equivalent education required

5 years of property management experience required, must have at least 1 year experience with tax credits

HUD knowledge/experience and strong management experience

Excellent written and verbal communication skills

Strong organizational and project management skills

Ability to work independently and as part of a team

Passion for building and engaging communities

Valid driver's license and reliable transportation

Completion of in-house training in use of Real Page OneSite is required within the first 90 days of employment

Preferred

Bachelor's degree preferred

Prior training in budget preparations and analyzing reports, marketing, and human resource management is preferred

Senior housing

Benefits

Comprehensive Health Coverage

Retirement Savings with employer contribution

Bonus Potential

Paid Time Off (PTO)

Company Paid Holidays

Once eligible for enrollment, the company will contribute a Safe Harbor match of 3% of your compensation to your 401(k) account, regardless of whether you choose to make your own contributions