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GME Supply · 1 month ago

Sales Program Coordinator

Houston, TX

Full-time

Onsite

New Grad, Entry Level

GME Supply is a global distributor of safety equipment and tools, and they are seeking a Sales Program Coordinator to provide technical and administrative support for customer programs and online platforms. This role is responsible for ensuring website functionality, performing updates, troubleshooting user issues, and contributing to a seamless online experience for customers and internal stakeholders.

Telecommunications

Responsibilities

Assist with updating program websites by adding or removing products, updating descriptions and images, and ensuring information is clear, accurate, and easy for customers to use

Review program settings and make updates as directed to ensure programs function as intended

Maintain backend program information so that pricing, products, and allocations match what customers see online

Monitor the Sales Support inbox and respond promptly to customer and internal requests for information, troubleshooting, and general assistance

Help investigate and resolve issues reported by users, ensuring customers receive timely, accurate support

Provide backup coverage for the Program Support inbox, assisting with day-to-day questions related to account set-up, distributing allocation, program information, and website tools

Set up new users and administrators, assign appropriate permissions, and update allocation groups as needed

Assist with maintaining internal program documentation to ensure information is current and easy to reference

Qualification

Data entry accuracyProblem-solvingWebsite managementCustomer supportCommunication skillsAdaptabilityCollaboration

Required

Strong attention to detail and accuracy in data entry, updates, and administrative tasks

Ability to manage multiple requests, stay organized, and prioritize in a fast-paced environment

Problem-solving skills to identify issues, gather needed information, and provide timely resolutions

Professional, service-oriented communication with internal teams and customers

Adaptability and willingness to learn new tools, processes, and systems

Ability to work collaboratively across departments while remaining reliable and self-sufficient

Comfort working with data, system workflows, and general administrative processes

Benefits

Health, Vision & Dental Insurance with company contributions

Company HSA Contributions

Add On Insurance Options: Accident, Short Term Disability, etc.

Free Employee Assistance Program: 24/7 access

Generous paid time off (PTO) that increases with tenure, plus company-paid holidays

Volunteer Paid Time Off: Give back to our community & get paid!

Retirement Matching Options with no Vesting Requirements

Health Insurance Benefit Options

Paid Holidays

Paid Time Off

Volunteer Paid Time Off

Paid Bereavement

Philanthropic opportunities in our communities

A collaborative, high-performing team culture

Consistent/set work hours, Monday-Friday, no weekends

Valuable work that is critical to the success of the team

Opportunities to have a voice in how things get done

Company

GME Supply

GME Supply Company is a worldwide distributor and supplier of contractor equipment and industrial supplies for tower and steel maintenance and installation, oil and gas, wind generation, roofing, maintenance, and more.

Founded in 2005