Wolters Kluwer · 3 days ago
Business Analysis Manager, AI Trainer
Chicago, IL
Full-time
Hybrid
Senior Level
$121K/yr - $170K/yr
7+ years expWolters Kluwer is a global leader in professional information services, and they are seeking a Business Analysis Manager – AI Trainer to enhance their Artificial Intelligence capabilities. This role involves collaborating with various teams to refine AI models, curate data, and ensure the quality of AI outputs.
BankingFinanceInformation ServicesInformation TechnologyLegalMobilePublishingSoftware
Responsibilities
Support the development of AI systems
Develop and leverage subject matter expertise on AI model source data sets
Collaborate with machine learning engineering team on preparing, refining and labeling source data
Collaborate with business stakeholders and analyze business needs to ensure AI capabilities support stated objectives
Act as the liaison between business users and AI engineering teams
Support development team activities, including user story creation and validation
Maintain high-quality, curated data to create and manage well-structured datasets for training AI models – ensuring its quality and performing continuous updates
Cleaning data to remove errors and duplications, structuring it into a unified format, and ensuring it aligns with the organizations goals to prevent biased or unreliable model outputs
Act as a quality control layer for AI interactions by reviewing, maintaining, and testing AI prompts to verify our AI models generate accurate, relevant and high-quality outputs. This includes analyzing AI responses for factual accuracy and bias, providing feedback to improve prompts, and updating training data to maintain model performance over time
Support system archetypes by using data labeling and model evaluation skills to guide AI systems, ensuring they accurately perform tasks within a specific archetype function
Evaluate the AI’s performance to help AI develop skills needed to embody its designated role, whether it’s to create, analyze or simply automate
Partner with Agentic Engineers and Data Scientists to provide corrective feedback to AI models
Rate AI-generated output for accuracy
Shape language model responses to provide human-like interactions
Collaborate with Content Teams to develop, refine, identify and translate source content data into objectives for the AI
Create and maintain documentation library of AI training processes, model improvements and metrics
Participate in the complete AI system development lifecycle, supporting development and testing activities
Support the continuous improvement of AI-generated output, performance, and model responses in the production environment
Manage time and company resources appropriately
Perform other duties as requested by the Director – Product Management
Qualification
Required
Bachelor's Degree or equivalent
7+ years of experience in Operations, Sales, Product Development, Business Analysis, Project Management or other function that shows high organization and ability to execute
Collecting, analyzing and managing large data sets
Understanding how enterprise platforms (ERP, CRM, workflow, and financial applications) contribute to and support business objectives
Participating in the software development lifecycle (e.g., Agile/SAFe, Waterfall)
Demonstrating strong analytical and problem-solving skills
Collaborating across multiple internal teams (e.g., technical and business resources)
Communicating and influencing stakeholders, building relationships, and facilitating collaboration across all levels of the organization
Defining strategy for project or process
Fostering innovative culture and solutions
Defining solutions to operational and technical issues (e.g., applying business modeling concepts)
Translating business needs into creative system/process requirements
Initiating and implementing process improvement initiatives
Demonstrating project management skills
Demonstrating organization, time management, and multi-tasking skills
Demonstrating strong written and verbal communication
Utilizing the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Utilizing Microsoft Visio, Lucid, Miro or other diagramming tools
Preferred
Bachelor's Degree in Business, Information Technology or Master's Degree in Business Administration
Benefits
Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave
Company
Wolters Kluwer
Wolters Kluwer is an information services company specializing in software solutions and services for the healthcare and legal sectors.
10001+ employees
H1B Sponsorship
Wolters Kluwer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (94)
2024 (22)
2023 (23)
2022 (10)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$1.78B2025-06-23Post Ipo Debt· $578.76M
2025-03-13Post Ipo Debt· $542.74M
2024-03-11Post Ipo Debt· $655.84M
Leadership Team
Jason Marx
CEO, Wolters Kluwer Tax & Accounting
Nancy McKinstry
CEO
Recent News
Business Wire
2025-12-18
2025-12-09
Company data provided by crunchbase