Hollywood Casino at The Meadows · 3 hours ago
Facilities Assistant Shift Manager
Washington, PA
Full-time
Onsite
Entry, Mid Level
$43K/yr - $43K/yr
1+ years expHollywood Casino at The Meadows is part of PENN Entertainment, a leading provider of integrated entertainment and gaming experiences. The Facilities Assistant Shift Manager is responsible for supervising staff and managing daily operations during a designated shift, ensuring guest satisfaction and compliance with safety standards.
EventsMedia and EntertainmentRestaurants
Responsibilities
Responsible for supervising staff and the overall daily management of a designated shift
Supports, administers, and manages operational goals and monitors achievements of performance and profit objectives
Adheres to scheduling and coordinates with manager regarding any concerns, with attention to guest satisfaction
May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reports budget concerns to manager
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
Ensures customer service standards are followed by all team members and addresses issues as they arise
Assists in managing maintenance and construction projects and determines best practice for using in-house resources or outside vendor for applicable shift
Assists in inspection of projects after completion for satisfactory results
Assists with ensuring OSHA standards are followed during designated shift
Assists with managing grounds crew and maintenance of property grounds as required
Assists in conducting a daily inspection of the property to ensure that it is clean, attractive, and fully functional
Implements immediate remediation of problems; reports any issues to manager
Responsible for ensuring regulatory compliance within area of authority and reporting potential issues to management
Maintains strict confidentiality in all departmental and company matters
Qualification
Required
Associate degree (A.A. in related field; one to two years of related experience and/or training; or equivalent combination of education and experience
Must have a working knowledge of Electrical, Plumbing, HVAC, and Carpentry trades, along with knowledge of generators, fire pumps, and electrical switchgears
Must have strong written and verbal communication skills; must be fluent and literate in English
Ability to maintain a high level of confidentiality and professionalism
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs
Must be proficient in Microsoft Office applications (Excel, Word, and Outlook)
Previous experience with all aspects of maintenance and engineering (special emphasis on electrical, plumbing, air conditioning, and maintenance of all equipment)
Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues
Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
Ability to write reports and business correspondence
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Must be able to read and interpret plans and specifications
Ability to work collaboratively and communicate effectively with team members at all levels of the organization
Preferred
Prior supervisory experience preferred
Trade license is preferred
Benefits
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off
Company
Hollywood Casino at The Meadows
Just 30 minutes from downtown Pittsburgh, we are more than just a casino — we’re a full-scale entertainment destination built on hospitality, community, and unforgettable experiences.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-03-30Acquired
Leadership Team
Thomasina Leasure
Human Resources Business Partner
Company data provided by crunchbase