myHR Partner, Inc. · 1 month ago
Lead Program Administrator
Allentown, Pennsylvania
Full-time
Onsite
Mid, Senior Level
$28.85/hr - $31.25/hr
3+ years expmyHR Partner, Inc. is partnering with Lehigh County Authority (LCA) to find a Lead Program Administrator. In this role, you will serve as the primary point of contact for escalated customer inquiries while coordinating schedules and managing program data to ensure operational excellence in the Lead Service Line Replacement Program.
ConsultingHuman ResourcesStaffing Agency
Responsibilities
Serve as the primary point of contact for escalated customer inquiries related to the lead program
Coordinate scheduling with field staff and contractors; maintain calendars and track progress
Manage program data using GIS tools (ArcGIS Online, Survey123) and asset management systems
Maintain accurate inventory and digital records; develop reports and spreadsheets for program tracking
Review contractor invoices for accuracy and completeness
Support customer water quality sampling and deliver educational materials
Collaborate across departments—Field Services, Customer Care, Communications, Capital Works, and Lab teams
Qualification
Required
3+ years of advanced program administration and implementation experience
Strong Microsoft Office skills (Word, Excel, Outlook, Teams)
Experience with business system databases (Munis or similar) and asset management tools (Cityworks)
Familiarity with GIS platforms and mapping applications
Excellent communication skills
Organized, proactive, and calm under pressure
Preferred
Bilingual (English/Spanish)
Associate or Bachelor's degree in environmental science, water quality, public health or related fields
Benefits
Health, Dental, and Vision Insurance: Robust plans all at affordable employee contribution rates
Generous Paid Time Off: We offer vacation days, excused absences, personal days, and holidays to recharge and spend quality time doing the things you enjoy
Comprehensive Insurance: LCA provides company-paid life insurance, long-term disability, and short-term disability coverage to support you in unexpected situations
Retirement Plans: Secure your future with eligibility for two retirement plans – the Pennsylvania Municipal Defined Benefit Retirement Plan (pension plan) and a 457 plan through Empower
Schedule: Monday – Friday, day schedule – no nights or weekends!
Company
myHR Partner, Inc.
We’ve never fit into any conventional HR services category. So we’ve always created our own. Over 20 years later, we’re still breaking new ground.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Tina I. Hamilton
CEO & Founder
Recent News
The Morning Call
2025-12-15
2025-11-05
2025-08-13
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