Universal Orlando Resort · 2 days ago
Director, Human Resources – UDX (Digital & Technology)
Orlando, FL
Full-time
Onsite
Director/Executive
8+ years expUniversal Orlando Resort is seeking a Director of Talent & Culture for Universal Destinations & Experiences. This role will serve as a strategic advisor and capability builder, aligning talent and organizational strategies with business goals while leading transformational HR initiatives across the organization.
Entertainment
Responsibilities
Serve with integrity as a trusted advisor to business leaders, understanding their strategies, operations, and financial drivers to inform HR actions
Align talent and workforce strategies with current and future business needs, ensuring workforce readiness and organizational agility
Influence business decisions through data-driven insights, leveraging talent intelligence, market trends, and workforce analytics
Support and manage the T&C/business transformation roadmap, ensuring alignment with broader business transformation goals and culture shifts
Oversee value realization, change management, and portfolio integration, ensuring measurable impact and adoption of transformation behaviors
Partner with Initiative Owners and Module Owners to drive cross-functional collaboration, resolve roadblocks, and deliver expected business outcomes
Lead enterprise-wide change management efforts, supporting cultural adoption of transformation behaviors and continuous improvement
Coordinate with Corporate Communications to develop and execute strategic communication plans that ensure alignment, engagement, and transparency across all levels of the organization
Work closely with TD to determine learning, training, and enablement strategies to support leader and team adoption of new ways of working
Partner with business leaders and COEs to assess and close gaps in talent and leadership capability; build robust succession pipelines aligned with business priorities
Champion contemporary HR/T&C practices, including performance management, leadership development, and employee engagement
Promote and model inclusive leadership, ensuring diversity, equity, and belonging are embedded in all HR and business initiatives
Partner with business leaders and COEs to optimize organization design, team structures, and ways of working
Use diagnostic tools and employee feedback to shape high-impact solutions that improve effectiveness, performance, and engagement
Continuously challenge the status quo, bringing fresh, external perspectives to drive innovation in T&C practices
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities
Perform other duties as assigned
Qualification
Required
Bachelor's degree in human resources, Business Administration, Organizational Development, or related field
8+ years of progressive HR leadership experience, including significant experience as a strategic HR Business Partner
Proven ability to partner with diverse client groups, HR COE, and key business partners in a global matrix organization
Deep business acumen; able to link people strategy to business performance
Trusted influencer and coach to senior leaders; persuasive communicator who drives action
Brings the voice of the Team Member into decision-making and culture-building
Assesses and strengthens organizational and leadership capability across functions
Supports the development of future-ready teams through learning, coaching, and talent programs
Develops HR solutions informed by data, contemporary practices, and workforce trends
Designs and delivers people-first strategies that foster an inclusive, high-performing culture
Creates experiences that engage, retain, and develop top talent at all levels
Champions authenticity, humility, integrity, and collaboration in every interaction
Proven success leading organizational transformation, cultural change, or enterprise-wide talent initiatives
Strong capability in change management, talent strategy, and business consulting
Experience using data analytics to shape T&C decisions and measure outcomes
Demonstrated ability to navigate complex, matrixed environments and influence without authority
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities
Perform other duties as assigned
Consistent attendance is a job requirement
Preferred
Master's degree or HR certification (e.g., SHRM-CP or SCP)
Prior experience supporting digital and technology clients and/or corporate functions
Benefits
Competitive compensation package
Company
Universal Orlando Resort
For years, we’ve been creating a legacy of unforgettable experiences for our Guests.
10001+ employees
H1B Sponsorship
Universal Orlando Resort has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (8)
2023 (5)
2022 (5)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Tracey Stockwell
CFO
Bobby B. Belzeski
Human Resources Business Partner
Company data provided by crunchbase