Operations Specialist- Lifesciences (Overnight) jobs in United States
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Airspace · 1 month ago

Operations Specialist- Lifesciences (Overnight)

Airspace is a tech-enabled freight forwarder that’s redefining how the world’s most critical packages are delivered. In this role, you will ensure time-critical shipments in the Lifesciences sector move quickly and safely, directly impacting patient care and outcomes.

LogisticsSoftwareSupply Chain ManagementWarehousing

Responsibilities

Adaptability: The ability to rapidly move from one critical task to another and to shift roles when necessary
Attention to detail: Critical logistics is a game of inches. The right decision is not always clear and it is your job to find it
Ownership mindset: When you plug in, the shipments you handle are yours. You will be surrounded by the best people and technology in the industry, but end to end autonomy and ownership will be key to your success
Decision making: A flight takes off every minute. Seconds count. Your ability to make good decisions quickly will save lives every single day
Positive attitude: Your job is to make the impossible possible. Have fun doing it
Calm under pressure: Moving critical items around the world is not for the faint of heart. All of the best operators in the world remain calm and focused even when handling the most sensitive shipments
Customer obsessed: Our customers are obsessed with us because we are obsessed with our customers. You will be expected to do everything it takes to give the customer the best experience possible

Qualification

Customer service experienceHigh volume call handlingAdaptabilityAttention to detailCustomer obsessedPositive attitudeCalm under pressureOwnership mindsetDecision making

Required

1-3 years of customer service experience is required
Experience handling a high volume of inbound and outbound phone calls required
Must be willing and able to work onsite at our office in Carlsbad, CA

Preferred

Open availability strongly preferred

Benefits

High-quality health, vision, and dental care plan options.
401K company contribution program.
Professional training and education reimbursements.

Company

Airspace

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Airspace Technologies is a technology-enabled provider of time critical logistics.

Funding

Current Stage
Late Stage
Total Funding
$136M
Key Investors
Scale Venture PartnersDefy.vc
2022-05-25Series D· $70M
2021-01-26Series C· $38M
2018-11-15Series B· $20M

Leadership Team

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Nicholas Bulcao
Co-Founder and CEO
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Ryan Rusnak
CTO
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Company data provided by crunchbase