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Workers Credit Union · 1 hour ago

Mortgage Closer

Littleton, MA

Full-time

Hybrid

Mid, Senior Level

$23.84/hr - $35.76/hr

2+ years exp

Workers Credit Union has been improving the daily lives of its members since 1914. The Mortgage Closer ensures a seamless and compliant closing process by conducting thorough pre-funding audits and preparing all required closing documents, while collaborating closely with cross-functional teams to resolve any issues impacting the closing timeline.

BankingFinancial ServicesInsurance

H1B Sponsor Likely

Responsibilities

Conduct a comprehensive pre-funding audit of mortgage and home equity files to ensure data accuracy, complete documentation, and compliance with investor, regulatory, and credit union policies

Collaborate with the Closing Agent, Attorney, or branch to schedule closings, confirming that all necessary pre-closing documents (e.g., insurance binder, title commitment, funds-to-close) are in place, and update the loan software and posting journal with the closing date

Generate the pre-Closing Disclosure and ensure it is delivered to the member via mail or electronically to meet regulatory requirements in order to close timely

Inform the closing attorney that the first mortgage is cleared to close and request essential documents, including the closing date, title report, payoff, and tax information

Prepare and deliver the closing documents to the appropriate Closing Agent, Attorney, or branch

Order the LQCC report as needed, obtain member feedback when credit report changes occur, and perform a verbal employment verification prior to loan closing

Execute the investor quality control check by validating loan data against underwriting data and addressing any errors

Collaborate with underwriting, processing and origination teams to resolve escalated issues and ensure timely closings

Submit the Uniform Closing Dataset (UCD) to the investor as mandated, reviewing and resolving any feedback-related errors

Support post-closing quality control by identifying and addressing documentation or compliance issues that arise after funding

Demonstrate behaviors in line with the Credit Union’s Fundamentals as part of the Workers Way culture program

Assume additional responsibilities as required

May be asked to provide coverage in other WCU branches or departments

Adhere to all WCU policies and procedures which include security compliance and following guidelines intended to limit risk exposure to fraud and losses

Participates in department and/or organizational projects as directed

Performs other tasks or functions as required, requested, necessary or prudent

Maintains confidentiality of all member and credit union information and data

Regularly demonstrates behaviors as defined by the credit union’s Fundamentals, which are part of the Workers Way culture program

Qualification

Mortgage closing proceduresLoan documentation standardsRegulatory complianceMortgage software proficiencyAttention to detailOrganizational skillsEffective communicationTime management

Required

High School Diploma or Equivalent Required

A minimum of 2-4 years of experience in mortgage closing or related roles, with a strong understanding of closing procedures, loan documentation, and regulatory compliance

Skilled in preparing and reviewing closing documents, coordinating with attorneys and closing agents, and resolving issues that may impact funding timelines

Proficient in mortgage software systems

Attention to detail, organizational skills, and effective communication are crucial to being successful in this role

Strong working knowledge of closing procedures, loan documentation standards, and regulatory requirements such as TRID and RESPA

Exceptional attention to detail, time management, and organizational skills to manage multiple closings and meet strict deadlines

Effective communication and collaboration are critical for coordinating with attorneys, title companies, and internal teams to resolve issues and deliver a seamless member experience

Preferred

4–7 years of experience in mortgage closing, including handling complex loan types such as construction, portfolio, and multi-disbursement loans

Demonstrated expertise in investor and regulatory closing guidelines

Experience mentoring junior closers and leading quality control efforts

Proven ability to manage high-volume pipelines, support post-closing issue resolution, and contribute to process improvements and team development

Advanced understanding of investor and secondary market closing guidelines

Ability to interpret regulatory changes, mentor peers, and escalate trends or risks to management when appropriate

Benefits

Comprehensive medical, dental and vision plans

Basic life and AD&D insurance, short-term disability and long-term disability

15+ days of paid time off (PTO) per year

Up to 16 hours of volunteer time off (VTO) per year

11+ paid holidays

401(k) that includes a Safe Harbor Match of up to 4%.

Tuition Reimbursement Program

Mental health resources including an Employee Assistance Program (EAP)

Individualized learning and development programs

Company

Workers Credit Union

Workers Credit Union provides banking and financial services.

Founded in 1914

Littleton, Massachusetts, USA

201-500 employees

https://www.wcu.com/

H1B Sponsorship

Workers Credit Union has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2022 (1)