Cornerstone OnDemand · 3 days ago
RVP, Renewals
Santa Monica, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$131K/yr - $209K/yr
5+ years expCornerstone OnDemand is seeking an RVP, Renewals to lead a team of Renewals Representatives and managers, focusing on customer retention and revenue growth. This role involves strategic execution, operational excellence, and people leadership to ensure the team meets revenue targets while providing exceptional customer experiences.
E-LearningEmploymentEnterprise SoftwareHuman ResourcesSaaSTraining
Responsibilities
Lead, coach, and develop a team of Renewals Representatives and managers across customer segments to exceed GRR and NRR targets
Manage and scale a digital-focused team responsible for inbound and outbound prospecting within the install base as well as outreach to net-new prospects in the Digital segment
Strategize, communicate, and uphold clear goals, reinforcing accountability and empowering reps to identify incremental growth opportunities on top of GRR
Provide input into segment-level strategy (including digital) and translate it into actionable operating plans for the team
Enforce and track execution of account plans, call planning, pipeline and opportunity qualification, ensuring rigor across both renewals and digital outreach workflows
Monitor performance metrics, analyze trends, and implement process improvements to maximize efficiency, consistency, and revenue outcomes across all segments
Partner cross-functionally with Sales, Customer Success, and Operations to ensure strong alignment, communicate strategy, and optimize both the renewal process and digital outreach motion
Qualification
Required
5+ years of experience in renewals, account management, customer success, or related revenue roles, including at least 2 years leading a team
A proven track record of managing high-performing teams that exceed GRR and NRR goals
Experience driving inbound and outbound sales motions—ideally within an digital or high-volume environment
Strong operational skills with experience implementing processes, driving accountability, and managing performance
Excellent coaching and development abilities to empower and grow team members
The ability to think strategically about customer portfolios and segments while translating strategy into actionable execution
Strong cross-functional collaboration skills with Sales, Customer Success, and Operations
Exceptional communication skills to clearly articulate strategy, expectations, and change
Comfort operating in a metrics-driven, fast-paced, results-oriented environment
Preferred
Experience leading Renewals, Customer Success, or high-volume Sales/SDR teams in a SaaS or subscription-based business
Knowledge of enterprise and digital segments and the nuances of each motion
Background in revenue operations, forecasting, or pipeline management across renewals and outbound prospecting
Ability to analyze customer and pipeline data to spot trends, risks, and expansion opportunities
Experience executing change management or process improvements in a high-growth environment
Demonstrated ability to influence cross-functional teams without direct authority
Benefits
Annual bonuses
Short- and program-specific awards depending on the role
Comprehensive benefit offering
Company
Cornerstone OnDemand
Cornerstone OnDemand offers talent management software that helps organizations in recruiting, training, and managing their people.
1001-5000 employees
H1B Sponsorship
Cornerstone OnDemand has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (38)
2023 (41)
2022 (30)
2021 (51)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$344.7MKey Investors
Silver LakeMeritech Capital Partners
2021-08-05Acquired
2017-11-08Post Ipo Equity· $300M
2011-03-23Post Ipo Equity
Leadership Team
Himanshu Palsule
Chief Executive Officer
Dave Arkley
Chief Operating Officer & Chief Financial Officer
Recent News
2025-10-27
Company data provided by crunchbase