White River Marine Group · 1 month ago
Warranty Digital Systems Administrator
Springfield, MO
Full-time
Onsite
Mid Level
3+ years expWhite River Marine Group is seeking a Warranty Digital Systems Administrator who will manage dealer communications related to service, repair, and warranty administration of digital systems. The role involves troubleshooting digital systems, performing design verification tests, and collaborating with various departments to ensure project completion.
ManufacturingMarine TransportationOutdoors
Responsibilities
Assists manufacturing team and suppliers on technical support and direction including trouble shooting, testing and system verification
Performs design verification tests on finished product designs to assure manufacturing is supplied with quality components
Ensures timely and adequate completion of all applicable phases of projects assigned
Communicates and collaborates with other departments as required
Responds to all incoming communications requesting warranty and technical support from White River Marine Group (WRMG dealers and Tracker Marine Boat Centers (TMBC) retail stores
Assists WRMG Customer Relations, Warranty and Advocacy personnel as required
ALL OTHER DUTIES AS ASSIGNED
Qualification
Required
Good communication skills
Ability to troubleshoot digital systems
2 Year Associate Degree or BSEE preferred, not required
3 – 5 years related work experience in electrical systems preferred
Proficiency with Microsoft Office programs (i.e. Outlook, Word, Excel) and 3D modeling software
Strong understanding of DC Electrical systems (12V to 48V), 120V AC, Gensets, and other AC Electrical systems components
Ability to diagnose electrical and mechanical component issues and effectively communicate solutions
Strong technical background (able to read parts manuals, and read and develop electrical schematics)
Excellent verbal and written communication and interpersonal skills with a customer service focus
Good organization skills and ability to effectively manage multiple tasks
Ability to analyze, recommend and take action
Up to 25% travel requirement
Regular computer work, and sitting
Occasional walking, standing, and lifting
Performs tasks and duties under general supervision, using established procedures and innovation
Preferred
CAN network programming is a plus
3 – 5 years related work experience in electrical systems preferred
Benefits
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Company
White River Marine Group
White River Marine Group expertise in fishing, boating and off-roading with manufacture and distribution of outdoor and sporting goods.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bryan Niketh
COO White River Marine Group, Bass Pro Group
Recent News
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