RealManage · 1 month ago
Onsite Community Administrator (SDCA2025)
RealManage is a dynamic, technology-driven HOA management company that is rapidly expanding. The Onsite Community Administrator will be responsible for managing facility operations, supporting community events, and ensuring effective communication with homeowners.
Real Estate
Responsibilities
Assist with the hiring and management of facility staff; maintain staff schedules
Assist with the maintenance of facility by working with vendors, reporting problems, and creating and monitoring work orders
Review, process and manage all requests to reserve the recreation room/patio
Assist with bids for improvements or repairs to facility when necessary
Post payments to homeowner accounts
If needed, respond to alarm calls or emergencies involving the onsite property
Weekly inspection of all facilities and parks
Assist with monthly inspections of the homes to ensure compliance; send letters following inspections
Maintain key FOB entry and Bluetooth system and distribute keys as necessary
Maintain RV lot log, applications and waiting list
Update community bulletin board with social events, meeting, and Association information
Work closely with the Community Manager to ensure that all needs of the facilities are being addressed or brought to the Board’s attention
Support Social Committee on planning, organizing, coordinating and executing community events
Help establish new vendors for the Association and ensure paperwork is submitted correctly
Work with Committee Chair, vendors and accounts payable to ensure payments are received prior to the event
Attend Social Committee meetings and take accurate notes
Provide sound feedback to the Board on what events work and those that don’t
Provide creative suggestions to the Board for new events
Write monthly newsletter and oversee advertising page in the newsletter
Write and upload articles and update content for community website
Maintain community calendars
Provide regular email updates and written communication with residents
Work with homeowners and Master Architectural Committee (MAC) on proposed exterior projects
Review Architectural Applications and Notice of Completions to ensure completion
Coordinate with homeowners and the MAC to ensure decisions are made within the required timeframes
Prepare for and attend monthly MAC meetings
Draft MAC meeting minutes
Prepare and issue decision letters to homeowners communicating the MAC’s final decision
Provide support for community committees, clubs & organizations
Respond to homeowner requests/questions
Interact with management office on any service requests or inquiries received from the homeowners
Attend HOA meetings and provide oral or written reports to Board of Directors
Manage registered users on community website
Manage homeowner content (message boards) on community website
Upload documents, files and photos to community website
Coordinate mail and weekly check delivery to Carlsbad office for company courier
Plus other work-related tasks as needed
Qualification
Required
High school diploma or GED required
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
Excellent computer proficiency (MS Office – Word, Excel and Power Point)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
Preferred
Associate degree preferred
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Life and Disability Insurance
HSA (Required High Deductible Medical Plan to be eligible)
FSA
Education Reimbursement
401K matching
Employee Assistance Program (EAP)
11 paid Holidays
Company
RealManage
RealManage is a real estate company providing property management and development services.
Funding
Current Stage
Late StageTotal Funding
$100MKey Investors
American SecuritiesProsperity Bank
2022-06-02Private Equity
2022-05-13Debt Financing· $100M
Leadership Team
Recent News
2025-08-13
GlobeNewswire News Room
2025-03-26
GlobeNewswire News Room
2025-03-26
Company data provided by crunchbase