Beacon Home Services | Plumbing & Electrical · 1 month ago
HVAC Manager – Beacon Home Services
United States
Full-time
Remote
Senior LevelBeacon Home Services is one of Northern Virginia’s fastest-growing residential service companies, seeking a motivated HVAC Manager to lead the launch of their new HVAC division. The role involves overseeing HVAC service and installation operations, developing processes, and ensuring high-quality workmanship and customer satisfaction.
Consumer Services
Responsibilities
Recruit, train, and develop HVAC Service Technicians and Installers
Build onboarding and field training programs as the division grows
Hold regular meetings/huddles to review expectations, performance, and goals
Oversee all HVAC service calls, diagnostics, and repair quality
Support technicians on complex calls or customer issues
Ensure proper documentation, safety, and code compliance
Work closely with dispatch to prioritize and manage the call board
Manage all HVAC replacement and installation jobs
Review proposals, job staging, materials, labor needs, and equipment requirements
Conduct jobsite inspections and complete quality control reviews
Ensure installations are completed on time, within budget, and to Beacon standards
Maintain callback rates below 4% through proactive inspections and coaching
Ensure technicians follow Beacon’s customer communication expectations
Step in on escalations to protect the customer experience and brand reputation
Track labor, material, and equipment costs to meet company targets
Collaborate with Sales, Install Coordination, and Leadership to ensure smooth job flow
Assist in creating HVAC-specific SOPs, processes, and standards
Qualification
Required
Experienced HVAC professional with strong background in both service and installation
Proven leader who has managed or helped build an HVAC team
Organized, disciplined, and strong at planning and execution
Excellent communicator and coach, able to set expectations and drive accountability
Hands-on, willing to roll up sleeves as the department grows
Committed to safety, quality, and customer satisfaction
Motivated by growth and building something new
Benefits
Competitive pay + performance bonus opportunities
Health, dental, and vision insurance
401(k) with company match
PTO, paid holidays, and sick time
Company-provided iPad, iPhone, and software systems
Mileage reimbursement or company vehicle (depending on need)
Significant growth opportunities as the HVAC department expands
A supportive leadership team dedicated to your success
Company
Beacon Home Services | Plumbing & Electrical
If you are in need of electrical or plumbing services for your home in Northern Virginia, contact Beacon Home Services right away! We offer same-day services, free pre-job cost estimates, and satisfaction guarantee to all their customers.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase