Solutions Engineer jobs in United States
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IDEMIA Public Security · 1 day ago

Solutions Engineer

positionUnited States
timeFull-time
remoteOnsite
senioritySenior Level, Lead/Staff
money$77K/yr - $97K/yr
date12+ years exp

IDEMIA Public Security is a leading provider of secure biometric-based solutions. They are seeking a customer-focused Integration Engineer to bridge the gap between technical product capabilities and customer requirements, acting as a trusted advisor during pre-sales and solution design stages.

Information Technology & Services
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Responsibilities

Serve as a technical advisor during sales engagements, supporting the promotion of IDEMIA’s biometric solutions
Provide in-depth product demonstrations, answer technical questions, and highlight competitive differentiators
Lead technical efforts during Proof of Concept (PoC) phases:
Interpret and validate customer requirements
Support partners and system integrators with solution setup and implementation
Serve as the primary technical contact throughout the PoC lifecycle
Collaborate on solution architecture and product-fit discussions for customer projects
Present proposed architectures and respond to detailed technical inquiries from stakeholders
Act as the Voice of the Customer, relaying market needs and product feedback to Product Management
Monitor industry trends and competitive landscape; advise on necessary product enhancements
Work cross-functionally with support and sales leadership to track and resolve open technical issues impacting customers
Maintain regular activity reports, including weekly and monthly summaries for leadership

Qualification

API & Web IntegrationEnterprise Systems IntegrationSecurity & Identity ManagementContainerization & DeploymentMobile PlatformsCustomer-facing communicationMicrosoft Office SuiteFluent in EnglishProblem-solving skillsTime managementOrganizational skills

Required

12–14 years of relevant experience in a technical role, preferably in pre-sales, integration, or customer support
Bachelor's or Master's degree in Information Technology, Electronics Engineering, or a related field (or equivalent experience)
Strong customer-facing communication and presentation skills
Demonstrated problem-solving skills and the ability to manage complex technical discussions
Fluent in English (written and verbal)
Strong time management and organizational skills
Ability to travel as needed (domestic and international)
Skilled in Microsoft Office Suite (Word, Excel, PowerPoint)
Self-motivated, accountable, and able to work both independently and within a team

Preferred

Experience with Physical and Logical Access Control solutions
Hands-on experience working with Linux-based systems
Prior involvement in biometric technologies is a strong advantage
Familiarity with working in cross-cultural and international team environments

Company

IDEMIA Public Security

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As our world becomes increasingly digitally connected, personal identity and security only become more important.
dateFounded in 1984
location
Courbevoie, FR
people-size1001-5000 employees
web-link
https://na.idemia.com/

Funding

Current Stage
Late Stage

Leadership Team

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Donnie Scott
Chief Executive Officer
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Doug Harvey
Chief Technology Officer
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Company data provided by crunchbase