Brandon Eyes Inc · 1 month ago
Customer Service Optician
Madison, WI
Full-time
Onsite
New Grad, Entry Level
0+ years expBrandon Eyes Inc is a high-volume established eyecare practice in Middleton. They are seeking a Customer Service Optician to help patients choose the right glasses and provide exceptional service while educating them about their eyewear needs.
EyewearHealth CareMedical
Responsibilities
Helping people pick out frames that suit them based on the shape of their face, bridge fit, lifestyle, and prescription
Determining the best lens types, materials, coatings, and brands for patients’ lifestyles. For example, a kid who plays basketball will need something different from someone who works on a computer all day
Educating first-timers on how to use and take care of their glasses
Troubleshooting prescription issues
Taking accurate measurements for all lens styles and prescriptions and checking new glasses for fit and making necessary adjustments
Miscellaneous repairs
Consistent cross-training in technician duties for optimum career growth (offered and expected)
Educating patients on what their insurance covers
Keeping the optical space looking clean, neat, and welcoming
Doing inventory, ordering, sending, and receiving shipments
Qualification
Required
No experience required
Great attitude
Helpful heart
Love of learning
Natural problem solver
Outgoing and friendly
Great sense of style
Effective communication skills both in writing and verbally
Comfortable with technology
Attentive, detail-oriented, and organized
Reputation for honesty and integrity
Pride and ownership in work
See yourself as an integral part of the team's success
Up for learning something new and mastering new skills quickly
Desire to help others be happy and thriving
Preferred
Prior medical office or eyecare experience
Benefits
In-house Vision Benefit
Healthcare allowance
401k
Uniform allowance and birthday bonus
PTO and paid holidays
Company
Brandon Eyes Inc
Brandon Eyes brings a unique eye care philosophy to the Middleton, Madison Wisconsin area.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase