Technical Support Engineer jobs in United States
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Booz Allen Hamilton · 1 day ago

Technical Support Engineer

positionFayetteville, NC
timeFull-time
remoteHybrid
seniorityEntry Level
money$69K/yr - $158K/yr
date1+ years exp

Booz Allen Hamilton is seeking a Technical Support Engineer to maintain and execute a network of simulators and modeling capabilities for military training. The role involves troubleshooting, operational checks, and preventative maintenance on simulation systems, while supporting training in various environments.

ConsultingCyber SecurityIT InfrastructureManagement ConsultingSecurity
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Growth OpportunitiesbadNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Maintain and execute a network of simulators and modeling capabilities focused on providing rehearsal and exercise capabilities for various units
Perform day-to-day operational checks for local air and ground simulation systems, as well as multiple outstation systems
Perform preventative maintenance tasks on simulators and associated simulator systems
Support training in a live, virtual, and constructive environment
Develop configuration management processes to ensure geographically separated systems are continuously updated to maintain compliance with current training requirements
Operate the virtual environment to facilitate large-scale training exercises
Identify and track deficiencies to improve system functionality
Build and install new simulators and networks

Qualification

Networked distributed systemsTS/SCI clearanceTier 1 Technical SupportMicrosoft WindowsLinux operating systemsSecurity+ CertificationTroubleshootingProgramming languagesWinTAKATAKSATCOMsMPU5sImage Generator programsTechnical documentation

Required

Experience working on complex networked distributed systems
Experience with Microsoft Windows and Linux operating systems
Experience supporting and collaborating with DoD operational personnel
Ability to troubleshoot and resolve issues with basic network and operating systems
Ability to create technical documentation
Ability to travel up to 50% of the time
TS/SCI clearance
Bachelor's degree and 1+ years of experience with Tier 1 Level Technical Support, or 5+ years of experience with Tier 1 Level Technical Support in lieu of a degree
Security+ Certification

Preferred

Experience supporting distributed mission operations training
Experience with programming or scripting languages
Experience with WinTAK and ATAK
Experience with SATCOMs
Experience working with MPU5s
Knowledge of Image Generator (IG) and Constructive Force Generator (CFG) programs such as MACE and VRSG

Benefits

Health
Life
Disability
Financial
Retirement benefits
Paid leave
Professional development
Tuition assistance
Work-life programs
Dependent care

Company

Booz Allen Hamilton

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Booz Allen Hamilton is a consulting firm that specializes in analytics, technology, and engineering.
dateFounded in 1914
location
Mclean, Virginia, USA
people-size10001+ employees
web-link
http://www.boozallen.com

Funding

Current Stage
Public Company
Total Funding
$3.03B
2025-03-11Post Ipo Debt· $650M
2023-08-01Post Ipo Debt· $650M
2020-08-13Post Ipo Debt· $700M

Leadership Team

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Matthew Calderone
Chief Financial Officer and Executive Vice President
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Kristine Anderson
Chief Operating Officer
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Recent News

Fortune
BP’s C-suite milestone: Women in both the CEO and CFO seats
2025-12-19
The Motley Fool
Why Booz Allen Hamilton Fell Today
2025-12-17
Washington Technology
A trio of C-level moves to note at Booz Allen, Leidos and SAIC
2025-12-17
Company data provided by crunchbase