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NEOGOV · 1 month ago

Assistant General Manager - Operations

Rochester MN 55906, MN

Full-time

Onsite

Director/Executive

$162K/yr - $232K/yr

10+ years exp

NEOGOV is a division of the City of Rochester, MN, which is the largest municipal utility in the State of Minnesota. The Assistant General Manager – Operations is responsible for leading comprehensive planning and execution of Rochester Public Utilities’ major utility divisions, ensuring integrated utility operations and advancing data-driven strategic planning.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Lead and implement the strategic vision and plan for assigned divisions

Lead the development of a strategic vision that enhances the community; motivates and inspires Department employees; and addresses future service delivery needs

Develop and recommend policies, procedures, goals, and program objectives vital to the efficient, safe and effective operation of the electric and water utilities and in line with the organizational strategic plan

Apply organizational and management best practices to the periodic analysis and evaluation of work programs, procedures, policies, and operational needs of Department functions

Perform, or provide oversight for, comprehensive management analysis of a wide range of municipal policies/practices, engineering studies, rate studies, and organizational procedures

Create performance metrics to ensure each Division is achieving goals and objectives

Participate actively on RPU’s Leadership Team and collaborate to set and fulfill the strategic plans and objectives

Prepare reports and studies which provide a sound foundation for policy decision making

Oversee the day-to-day operations of engineering, and management of the Power Resources, Power Deliver, and Water Divisions. Ensure operations, construction and planning follow or account for all applicable financial, safety, environmental, security, human resources, and reliability regulations

Oversee long-term planning and engineering for physical infrastructure assets and resources including generation capacity, amount of purchased power, transmission facilities, electric distribution system, water production capacity, water storage facilities and water distribution system

Establish and maintain equitable, forward-thinking, and customer-focused operating policies, practices, and procedures. Routinely evaluate for effectiveness

Build and maintain effective continuous improvement processes. Seek out and maintain partnerships to enhance service levels and improve efficiency

Evaluate strategies, programs and impact for outcomes in compliance with local, city, state and federal directions

Serve as an RPU and City representative explaining and discussing views, interests and policies to the RPU Board; City Council; state and national organizations; City task forces, targeted community groups, and other interested parties inside and outside the community

Build and maintain effective relationships with customers and the public to promote positive community relations and community knowledge of RPU

Build and maintain effective relationships with civic, political and legislative bodies to ensure that RPU is appropriately involved in the early stages of analysis and/or planning for major community projects

Within the community and organization, ensure increased understanding and support for departmental programs, services, and policies

Implement short-term and long-term strategies for design and expansion of the City's utility infrastructure and replacement of RPU’s aging electric and water fixed assets

Develop and oversee budget proposals and schedules for public utility projects

Direct all activities of utility infrastructure projects involving power delivery, power generation, and water

Work with developers, consultants, city staff, and their representatives on public and private projects involving or impacting the utility systems

Foster a collaborative leadership style that encourages teamwork, promotes staff initiative, and provides professional growth opportunities for all departmental employees

Develop and implement effective employee coaching and performance management strategies to ensure the achievement of organizational priorities and to create an environment that encourages innovation, teamwork, employee engagement, fiscal responsibility, and high-quality work

Create expectations and outcomes for employees to work collaboratively with other City department staff, public agencies, customers, and the community

Oversee the recruitment, hiring, and orientation processes for new employees and ensure strategies are implemented to obtain and maintain a diverse workforce

Partner with the Human Resources professionals to resolve employment/labor relations issues and participate in collective bargaining agreement negotiations when requested

Demonstrate courage in providing direct and current feedback to others and addressing difficult people or situations when they occur

Minimize negative or unproductive behaviors that are detrimental to the team or other teammates

Encourage and inspire employees to do their best work while demonstrating positive leadership, positive communication, and a commitment to RPU’s vision and mission

Provide PRU with leadership and coordination for both complex, large-scale and smaller-scale special projects, often involving coordination with department heads, directors within RPU, and State and Federal Agencies

Manage projects programs or operations assigned and facilitate public review process

Develop project plans, monitor and evaluate project process and budget. Coordinate with other departments and team members

Facilitate processes with teams to explore options, develop consensus and implement policy direction

Manage external consultants and related processes

Qualification

Utility OperationsStrategic PlanningLeadershipBudget ManagementProject ManagementCustomer ServiceCommunicationTeamworkProblem Solving

Required

A Bachelor's Degree in engineering, business administration, management, finance, accounting or a closely related field from an accredited institution

Ten years of experience providing leadership and direction to employees

Five years of experience in an electrical or water utility

Valid driver's license