Internet Brands · 1 month ago
Call Center Representative
United States
Full-time
Remote
New Grad, Entry Level
$16/hr - $20/hrPremier Disability Services is a full-service social security disability advocacy firm assisting individuals in obtaining their Social Security Disability benefits. The Call Center Representative will provide high-quality phone support to attorney clients, gather information, document responses, and follow up with potential new clients.
B2BB2CE-CommerceInternetWeb Development
Hiring Manager
Lisa Yang
Responsibilities
Make outbound calls to clients who are requesting our services
Answer incoming calls from potential clients
Providing accurate information to clients regarding their case
Convey the benefits of the Premier Disability services
Gather information, document responses, and keep a detailed record of all customer interactions in our CRM database
Qualification
Required
Excellent oral and interpersonal communication skills
Professional phone manners and a friendly attitude
Active listening skills and problem-solving skills
Ability to handle client objections and de-escalate challenging situations
Ability to retain information and learn new systems quickly
Ability to navigate and multitask across multiple systems and using Customer Relationship Management software (CRM) in a proficient manner
Strong computer knowledge and excellent typing skills at least 50 WPM
Benefits
Medical, Dental and Vision insurance.
PTO and paid holidays!
Cafeteria onsite and a subsidized lunch program.
Opportunities to grow within the company!
Health insurance options such as medical, dental, and vision coverage
Flexible spending accounts (FSA) for medical and dependent care
Short-term and long-term disability insurance
Life and AD&D insurance
A 401(k) retirement savings plan with a company match
Paid time off (PTO)
Paid holidays
Commuter benefits
Access to our Employee Assistance Program (EAP)
Well-being coaching services
Voluntary benefits such as home, auto and pet insurance
Discounted legal and financial services
Company
Internet Brands
Internet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets.
Founded in 1998
5001-10000 employees
H1B Sponsorship
Internet Brands has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (45)
2023 (4)
2022 (3)
2021 (47)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$286.73MKey Investors
Impact Venture Partners
2014-07-08Post Ipo Equity· $6.73M
2014-06-03Acquired
2007-11-16IPO
Leadership Team
Robert Brisco
CEO
J
Joseph Rosenblum
CTO
Recent News
2025-10-16
Company data provided by crunchbase