Northeast Georgia Health System · 1 month ago
Ambulatory Surgery Center Revenue Cycle Supervisor - Mon - Fri 8:30am - 5:00pm
Fruitville, FL
Full-time
Onsite
Mid, Senior Level
2+ years expNortheast Georgia Health System is rooted in a foundation of improving the health of our communities. The Ambulatory Surgery Center Revenue Cycle Supervisor will manage the efficiency and effectiveness of access to surgical services for financially indigent patients and serve as a liaison with community organizations, ensuring effective scheduling and compliance with charity care policies.
AssociationCommunitiesFitnessHealth Care
Responsibilities
Manages revenue cycle relationship with ASC leadership and serves as a liaison to facilitate communication to and from the ASC related to revenue cycle functions including scheduling, registration, precertification, coding, billing, and financial counseling
Uses a proactive leadership style to model and promote a culture of trust and communication. Seeks suggestions and input from staff and colleagues. Promotes active participation of all staff in decisions that affect them
Provides leadership and mentoring to individuals reporting directly to this position. Demonstrates ability to measure individual employee performance against criteria-based performance standards and uses evaluations as management tools and opportunities for coaching and developing staff
Promotes a service-oriented culture within the organization and assures satisfaction with the quality and amount of support provided for departmental functions, initiatives and projects; includes incorporation of the principles of total and continuous quality improvement while exceeding the expectations of the customers
Overall responsibility for hiring and supervising staff in scheduling of admissions, pre-certification, pre-registration, insurance verification, and financial counseling
Collaborate with Quality Assurance/Trainer to assess quality of registrations and coordinate necessary training
Acts and leads in a manner that is reflective of the philosophy, vision and values of NGHS. Integrates these values throughout all initiatives and efforts
Develops formal relationships with community assistance organizations that are aware of the need for surgical care within the indigent population and ensures we are following the Braselton ASC Charity policy in order to meet the requirements as specified in the CON
Partners with physicians to ensure financially indigent patients receive physician services that are essential for the provision of ambulatory surgical and related care
Identifies, develops, and facilitates educational materials for regional referral sources to include physician practices and other health related entities to support and offer best practices to enhance this referral base; regular rounding with providers for education and training on current processes and procedures is expected
Coordinates referrals from the surgical specialty offices for charity care patients in order to be treated at the Ambulatory Surgery Center; works closely with The HealtheConnection team to ensure contact with key decision makers in the region regarding implementing and supporting the HealtheConnection program and initiatives (thus supporting ease of access into the health system)
Serves as a liaison between the patient and Financial Navigation team. Assists patients with navigation through the charity care application process
Works closely with the NGMC scheduling case manager and advisor, in addition to monitoring OR schedules, to identify appropriate charity care cases that can be treated at the ambulatory surgery center are considered; escalates to the office/physician when cases are identified to determine if the case can be moved
Reports charity dollars monthly and quarterly to leadership and escalates barriers to Senior Leadership. Tracks data relating to the urgent referral review process to be shared with the Charity Care Oversight Committee quarterly
Demonstrates autonomy and initiative in problem identification and resolution; escalates method concerns as opportunities for improvement
Qualification
Required
Currently licensed as an LPN or RN in the State of Georgia
Bachelor's Degree. In lieu of Bachelor's degree, a minimum of five (5) years of related experience including all levels of experience below
Two years of healthcare experience, experience in field sales/marketing/outreach and/or provider/customer relations
Must demonstrate excellent observation skills and problem solving ability
Robust analytical skills to independently determine medical necessity on assigned cases. Ability to assimilate large volumes of data including data reporting as needed
Ability to work independently in stressful situations
Capable of building strong relationships with both internal and external customers
Detail and deadline oriented with strong follow up skills
Strong verbal communication and interpersonal skills. Strong listening and writing skills
Excellent time management skills. Ability to work in an environment of deadlines with time sensitive tasks
Demonstrates leadership skills and ability to facilitate (train/lead) a group
Exemplifies the organization's customer service standards
Promotes teamwork
Responds positively to change regarding work
Preferred
Case management experience
Company
Northeast Georgia Health System
Northeast Georgia Health System prides itself on core values, which help us achieve our mission of improving the health of our community.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
C
Carol Burrell
President and CEO
Recent News
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2025-12-11
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