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ASM Global · 1 month ago

IT Technician

Ridgedale, MO

Full-time

Onsite

New Grad, Entry Level

ASM Global is a premier partner to the world's greatest live events, and they are seeking an IT Technician for the Thunder Ridge Nature Arena. The role involves diagnosing software and hardware problems, assisting staff with IT-related issues, and managing IT equipment installations and repairs.

Entertainment

Responsibilities

Diagnose software and hardware problems

Be ready to assist staff and faculty with IT related problems when called upon

Track, prioritize, and document requests using an IT support request system

Install and configure new computers and other IT equipment

Repair and upgrade different types of computers (software and hardware)

Identify problems and repair printers, phones, copiers and scanners

Perform regular updates of servers

Sets up and tears down videoconference equipment

Assists with the move in and move out of shows

Provides billing statement information to the Accounting Department

Assists clients with programming their equipment for the Internet

Removes all connections at the completion of shows

Assists MIS Manager when needed

Performs other duties as assigned

Qualification

Telecommunications installationsCat5 wiringISDNIP protocolsVideoconference theoriesNetworkTrouble-shoot PCData base entryOperate modern office equipmentOperate motor vehicleOperate radio devices