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ALO · 3 weeks ago

Sales & Service Lead - Town Center at Boca Raton

Boca Raton, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

ALO is dedicated to mindful movement and enhancing guest experiences. The Sales & Service Lead will elevate the guest experience by leading a service-oriented environment, managing operational aspects, and inspiring staff to achieve sales targets.

ApparelFashionTextiles

H1B Sponsor Likely

Responsibilities

Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching

Continue to build the client relationship daily with our customers

Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities

Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed

Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized

Demonstrate strong business acumen by leveraging metrics to support business-driving strategies

Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests

Leads by example and inspires staff in daily operations and guest experience

Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent

Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader

Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed

Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC)

Qualification

Client-centric sales experienceLeadership capabilitiesBusiness acumenInterpersonal communicationDecision makingFeedback receptivenessSelf-motivationTeam collaborationWritten communication

Required

2+ Years prior work experience in a client-centric, sales environment

Proven leadership capabilities demonstrating excellent decision making

Values feedback, receptive to receiving feedback and eager to provide

High energy, upbeat and enthusiastic with the ability to integrate fun and work

Self-motivated with a desire to achieve results and excel individually, and as a team

Excellent interpersonal and written communication skills

Aligns with and embodies ALO's Guiding Principles

Benefits

Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors

Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)

401K with company matching (Full-Time Employees)

Monthly Store Incentives

Clothing Allowance

Free yoga classes at any of our Sanctuaries (select cities)

Company

ALO

Glassdoor3.0

We are ALO.

Founded in 2007

Los Angeles, California, USA

501-1000 employees

https://www.aloyoga.com/

H1B Sponsorship

ALO has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (22)

2024 (3)

2023 (4)

2022 (4)