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Walker Sands · 3 days ago

Content Operations Manager

Seattle, WA

Full-time

Hybrid

Mid, Senior Level

$72K/yr - $81K/yr

5+ years exp

Walker Sands is committed to diversity, equity, and inclusion and is seeking a Content Operations Manager to lead content logistics and execution for a large-scale, enterprise-level conference. The role involves managing content workflows, coordinating speaker resources, ensuring quality assurance for presentations, and providing onsite event support.

AdvertisingB2BBrand MarketingContentCreative AgencyEmail MarketingLead GenerationSocial MediaWeb Design

Responsibilities

Configure, manage and optimize CMS workflows for content and speaker submissions, approvals, revisions and asset delivery

Maintain accurate and up-to-date records and file versions for all sessions, speakers and deliverables

Process change requests, manage version control and ensure final approved assets reach production and AV teams

Track progress against workback schedules and coordinate review cycles with content strategists, creatives and clients

Proactively intervene to resolve content bottlenecks

Manage Speaker Resource Center and ensure timely delivery of templates, briefings and support materials

Coordinate speaker rehearsals, content readiness checkpoints and cue alignment with production teams

Support communication plans for speakers, moderators and internal stakeholders

Serve as a key liaison among content, creative, event production and client teams

Review decks and scripts for brand consistency, accuracy and accessibility

Ensure final materials meet standards and are prepared for AV handoff

Collaborate with creative and production partners to polish and package content for delivery

Lead recurring meetings, document outcomes and distribute follow-ups

Maintain and report on project status, risks and dependencies

Document and refine content management processes and best practices

Support live program execution, including backstage flow, cue management and content troubleshooting

Develop and manage speaker rehearsal schedule (run of show) and related tech support

Manage real-time version control and communicate updates to AV and show callers

Attend rehearsals, technical checks and production meetings

Attend additional on-site visits pre-conference as needed

May provide additional departmental or agency support based on needs and available bandwidth

Qualification

Content operationsEvent productionProject managementAirtableB2B events experienceCvent experienceAI tools usageCommunication skillsOrganizational skillsAttention to detail

Required

5–7+ years of experience in content operations, event production or marketing operations, preferably in an agency or enterprise environment

Expertise with Airtable or similar CMS/project management systems

Demonstrated ability to manage multiple complex workflows and stakeholder groups

Exceptional organizational and communication skills, with high attention to detail

Ability to travel for onsite support (approximately 2-3 times per year)

Preferred

Experience supporting large-scale B2B events or conferences

Experience with Cvent

Experience using AI tools to drive efficiencies

Benefits

Health Coverage: Comprehensive medical, dental, and vision plans, plus mental health resources, pet insurance, fertility benefits, and more.

Retirement Savings: Employer-matched 401(k) and access to financial planning services.

Flexible PTO: Take time as needed for vacations, mental health, or personal days. Includes 8 paid holidays, half-day summer Fridays, and a week off between Christmas and New Year.

Hybrid Work: Mix of in-office and remote work, with tools to stay connected across teams.

Milestone Sabbatical: Celebrate five years with a two-week sabbatical and a $2,000 gift.

Family Support: Generous paid leave for new parents and caregivers, plus policies for pregnancy loss, adoption challenges, and more.

Growth Opportunities: Clear career paths, mentorship programs, and learning events to help you grow professionally.

Culture: Our agency values our supportive, collaborative culture where we work hard to achieve the best outcomes for clients.