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Cosm · 3 days ago

Special Event Sales Manager

Atlanta, GA

Full-time

Onsite

Senior Level

5+ years exp

Cosm is a global technology company that brings experiences to life in immersive environments. The Special Event Sales Manager is responsible for driving revenue through the sales and execution of private events, corporate functions, and group experiences, while ensuring seamless event planning and delivery by collaborating with various teams.

ContentInformation TechnologyMedia and EntertainmentSoftwareVideo

Responsibilities

Prospect, identify, and secure new business opportunities for private events, corporate functions, and group experiences within Cosm public ticketed events

Respond to all RFP’s received via all channels including internet/website, direct inquiries, third party lead sites, and walk-ins

Build and maintain strong client relationships, serving as the primary point of contact from inquiry through post-event follow-up

Develop customized proposals and contracts that highlight the venue’s advanced technology, immersive production capabilities, and hospitality offerings

Manage end-to-end client event planning, from catering and AV to production and run of show

Collaborate with operations, catering, marketing, and event production teams to ensure flawless planning, execution, and guest experience

Manage event timelines, budgets, and client expectations to deliver Cosm-worthy outcomes

Lead site visits and presentations that highlight Cosm’s immersive technology and premium hospitality, positioning the venue as a premier destination for events

Provide regular pipeline, sales activity, and performance reports to the Sales Director

Achieve and exceed revenue goals through strategic sales initiatives and account growth

Stay informed on industry trends and competitive offerings to position the venue as an innovative leader in the market

Hold regular meetings with operations and F&B departments to review BEO’s for upcoming events and updates on other groups/events as needed

Maintain up-to-date knowledge of all venue offerings, food & beverage minimums, venue fees, strategies, tech capabilities, event space layout, capacities, and catering menus with pricing

When needed, participate in trade shows, community, professional, and industry organizations to maintain high visibility/exposure for Cosm

Maintain accurate and comprehensive records and files to provide sales history and continuity of quality service

Plan and conduct pre and post-event meetings with clients and respective departments

Ensure site inspections and client visits to the venue are successful by planning carefully and communicating accurate details in advance to all departments

Effectively communicate all venue policies, procedures, and charges in regard to services being provided to the client

Perform administrative duties relevant to account responsibilities in compliance with Cosm guidelines

Perform special projects and other duties as assigned by management

Qualification

Event managementSales experienceClient relationship managementTripleseat softwareHospitality managementMultitaskingCommunication skillsOrganizational skillsProblem-solving skillsAttention to detail

Required

5+ years of experience in a venue sales, catering, or hospitality management

Outstanding guest service skills and ability to engage with fans and team members in an attentive, friendly, courteous, and service oriented manner

Excellent communication skills in terms of the ability to negotiate, sell, and influence clients and meeting attendees

Must be able to speak, read, write, and communicate in English to adequately perform the duties of the job

Knowledge of event planning/hospitality principles and practices

Ability to travel to area businesses and accounts to solicit new business as needed

Ability to multitask and prioritize daily workload

Outstanding organizational and time management skills

Ability to handle sensitive material with the utmost discretion and confidentiality

Must be energetic, a self-starter, and able to work in a fast-paced environment

Must be detail-oriented and able to work both independently and with a team

Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary

Must be able to show initiative, including anticipating fan and/or operational needs

Must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays, and extended hours as business dictates