Vanderbilt University · 1 month ago
Director, Enrollment Operations & Systems
Vanderbilt University is seeking a Director of Enrollment Operations and Systems within the Owen Graduate School of Management. This role involves leading the strategy and management of technology and processes for enrollment functions, optimizing admissions software, and enhancing collaboration across departments.
E-LearningEducationHigher Education
Responsibilities
Develop and drive a comprehensive strategy for enrollment operations, aligning technology and processes with the overall mission and goals of the Owen Graduate School of Management
Be a leader in promoting a culture that features consistent, effective, and positive communication that achieves extraordinary results
Design, implement, maintain, and optimize the Slate CRM (and associated) systems, including updates, upgrades, and enhancements to ensure that all admissions and enrollment processes are streamlined and efficient
Create and implement standard operating procedures for recruitment, application, and enrollment processes to enhance student experience and improve operational efficiency
Manage all processes for data importing and exporting, data integrity, data consolidation, data retention, and application data management for quality assurance and control
Develop and maintain reporting tools inside and outside of the Slate CRM to analyze recruitment and enrollment data and metrics to assess workflow efficiency and effectiveness
Maintain strong working relationships within OGSM, across UEA and external vendors to ensure seamless integration of systems and processes and the flow of data related to admissions and enrollment activities
Lead and mentor the enrollment operations team, providing guidance and professional development opportunities to foster a positive and energetic work environment
Responsible for all establishing processes related to user support and ongoing training for the Slate CRM system
Stay informed of industry best practices and emerging technologies in enrollment management as well as new enhancements and product releases from Technolutions (Slate CRM) to continuously enhance operational workflows and enrollment management strategies
Collaborate with the Associate Dean for Strategic Enrollment Management to develop Objectives and Key Results (OKRs) related to enrollment operational efficiency across all programs, analyzing data to measure effectiveness and inform continuous improvement strategies
Qualification
Required
Bachelor's degree required; advanced degree preferred
Minimum of 8 years of experience in admissions, enrollment management, or a related field, with at least 3 years in a leadership role
Expert knowledge of Technolutions Slate CRM including portals, workflows, and configurable joins
Demonstrated experience with admissions software (Slate preferred), SIS (PeopleSoft preferred), MS Office Word and Excel in particular, Adobe, and proficiency in data analysis and reporting tools
Working familiarity with querying language and syntax (e.g., HTML, CSS, or SQL) as well as an understanding of data integration concepts
Strong project management skills, with the ability to manage and prioritize multiple concurrent initiatives while ensuring timely completion of objectives
Excellent communication and collaborative skills, enabling effective partnerships with diverse stakeholders at all levels of the organization
Must possess patient and positive demeanor and be adept at leading and adapting to organizational changes to stay competitive in the industry
A proven track record of recruiting, managing, mentoring, and inspiring a highly skilled technical team that can consistently achieve organizational objectives
Ability to design, produce, track, analyze and interpret statistical data for on-going decision-making
Must demonstrate an ability to address challenging problems utilizing concise, agile, and systems-based thinking to create effective, yet scalable solutions
Preferred
Advanced degree preferred
Established network within the higher education landscape, particularly in graduate management education, is a plus
Company
Vanderbilt University
Vanderbilt University is a private research university offering undergraduate, graduate, and professional programs.
H1B Sponsorship
Vanderbilt University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (90)
2024 (91)
2023 (87)
2022 (58)
2021 (62)
2020 (65)
Funding
Current Stage
Late StageTotal Funding
$28.55MKey Investors
Mark AbkowitzNational Science Foundation
2018-11-07Grant· $4.5M
2018-04-18Grant· $0.55M
2015-07-10Grant· $12.8M
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