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Surescripts · 4 days ago

Product Manager II - Patient Experience

United States

Full-time

Remote

Senior Level, Lead/Staff

$149K/yr - $182K/yr

8+ years exp

Surescripts is a company dedicated to improving health intelligence sharing to enhance patient safety and care quality. The Product Manager II will set the strategy and vision for complex products, oversee the product roadmap, and collaborate with cross-functional teams to ensure effective market launches.

Information TechnologyReal TimeSecuritySoftware

Growth Opportunities

No H1B

Responsibilities

Strong technical aptitude and strategic vision for ecommerce technologies, with the ability to influence technical teams across design, front-end, and back-end services

Demonstrated ability to use qualitative and quantitative insights to shape high-level strategy and drive informed tactical decisions

Continuously assess consumer engagement and conversion performance for optimization, conducting in-depth analyses to maximize revenue and informing strategic decision-making with detailed insights

Define the long-term vision and direction of the product and/or capability. Monitor roadmap progress of features and releases in support of goals and investments

Capture and analyze new feature and product ideas evaluating their potential value and viability, while looking for opportunities with other Product Managers across the solutions

Maintain Ideas Intake process, including prioritization, updates, and communications as per SLAs

Create and maintain product features in Aha! including description, business need, value, and success measures

Function as the primary interface to the Business Analyst team to define the feature acceptance criteria and ensure requirements are completed in a timely fashion in preparation for agile team planning

Monitor development progress and approve the work items completed by the agile teams

Strategically plan product releases and update Aha! accordingly with details such as release dates, milestones, status, and progress

Drive the efforts with Commercialization and Marketing to plan and execute an effective market launch strategy

Own the creation of educational materials, training sessions and guides that help the users and other stakeholders learn how to use and benefit from the solution

Perform product and feature demos for internal and external meetings with partners and cross-functional teams, articulating strategy, metrics, and priorities clearly through written and verbal communication

Ensure that the product or capability complies with the relevant laws, regulations, standards, and policies

Mentor Product Manager I, Product Analysts, and any new team members

Qualification

Product ManagementEcommerce TechnologiesData-Driven Decision MakingAha! for Product ManagementUser-Experience DesignPragmatic Marketing CertificationAI/ML TechnologiesVR/AR TechnologiesBiometricsMentoring