Cyara · 1 month ago
Associate Project Manager - West
Cyara is the global leader in AI-powered customer experience assurance, committed to eradicating bad CX. The Associate Project Manager will be responsible for managing, monitoring, and controlling assigned project deliverables while ensuring projects are delivered on time and within budget, all while maintaining strong relationships with clients.
Customer ServiceEnterprise SoftwareSaaSSoftware
Responsibilities
Manage, monitor and control assigned project deliverables, including reviewing project scope with respect to scheduling, resourcing, communications and change management with the assistance of Senior team members
Monitor and control assigned project progress, including using change management and escalations to the Principal Project Manager and/or Project Management Office where necessary, to ensure projects are delivered on time and within budget
Develop, manage, control and maintain project reporting and documentation
Interact and work collaboratively with staff and potential service providers
Build strong relationships with all clients
Qualification
Required
Some experience in managing projects
Familiarity with project management principles
Excellent interpersonal skills with ability to foster strong internal and external relationships
A strong customer and team focus
A strong sense of professionalism, diligence and an eye for detail, consistently delivering work of a high quality
Strong written and spoken communication skills, conveying ideas/decisions effectively
Work cohesively and efficiently within a team as well as with other teams
Excellent time management skills with the ability to prioritize and handle multiple tasks and projects
AA/AS required
Preferred
Experience with core project management processes such as planning, scheduling, and risk management
Knowledge of project management tools such as Microsoft Project and Excel
BS/BA desirable
Benefits
Flexible work environment
Competitive compensation
Family first, team oriented, and ever positive atmosphere
Company
Cyara
Cyara Customer Experience Assurance Platform. Cloud based 'Outside-in' test automation & monitoring for IVR, digital and omni-channel.
H1B Sponsorship
Cyara has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$375MKey Investors
K1 Investment ManagementPeakSpan Capital
2022-01-31Private Equity· $350M
2016-03-30Series A· $25M
Recent News
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