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Aimbridge Hospitality · 2 days ago

Sheraton Grand Nashville - Front Desk Assistant Manager OEM

Nashville, TN

Full-time

Onsite

Mid, Senior Level

3+ years exp

Aimbridge Hospitality is dedicated to creating unforgettable guest experiences, and they are seeking a Front Desk Assistant Manager to help manage the front office operations. The role involves leading the front desk team, ensuring high service standards, and addressing guest concerns effectively.

Asset ManagementHospitalityHotel

Responsibilities

Service with a Smile: You’re the friendly face guests and team members count on. Whether it’s a warm welcome or a helpful hand, you deliver top-notch service that makes people feel right at home

Lead the Way: You motivate, coach, and guide the front desk crew like a pro—keeping standards high, operations smooth, and the vibe positive

Problem-Solving Powerhouse: You spot issues before they become problems and handle guest concerns with calm, quick thinking. Smooth operations? That’s your specialty

Master of the Details: From managing room revenue to keeping your look sharp and systems running, you’ve got the financial smarts, organizational skills, and tech know-how to keep everything on point

Qualification

Customer serviceSupervisory experienceProblem-solvingFinancial managementOrganizational skillsStress managementTechnical proficiencyHospitality skillsEffective communicationTeam leadership