Service Dispatcher jobs in United States
cer-icon
Apply on Employer Site
company-logo

Murphy Company ยท 1 day ago

Service Dispatcher

Murphy Company is a leading mechanical contractor in the St. Louis and Denver markets, seeking a Service Dispatcher to provide exceptional service to customers in need of HVAC, piping, plumbing, and control systems. The role involves creating and scheduling service work, coordinating with technicians and customers, and performing administrative functions as needed.

ConstructionIndustrialMechanical Engineering
Hiring Manager
Jennifer Miller
linkedin

Responsibilities

Extracting and recording critical information from client calls, analyzing appropriate next steps for serving clients, and coordinating/assigning proper technical resources to serve clients
Document and follow-up with service technicians, external vendors, and clients to ensure proper completion of tasks. Effective use of our Service Management Platform (PENTA) and Smartsheet is vital, as is providing internal support for inter-departmental teams across functions
Coordination of manpower for completion of scheduled maintenance, projects, and inter-company support

Qualification

PENTASmartsheetCritical thinkingTechnology skillsMS OutlookInterpersonal skillsAttention to detail

Required

Excellent professionalism and attention to detail
At least 1 year of work experience in a high-volume environment
Self-starter: Must have the ability to work well as part of a team and independently
Technology skills: General comfort using technology and able to learn new tools quickly
Critical thinking: Must have the ability to problem solve creatively and independently
Strong interpersonal skills
At least 1 year of experience using MS Outlook

Benefits

Health and life insurance
A robust wellness program
401(k)
Profit sharing
A personal time off plan that rivals our competitors

Company

Murphy Company

twittertwittertwitter
company-logo
Murphy Company engages in designing, constructing, and maintaining mechanical system services.

Funding

Current Stage
Late Stage

Leadership Team

leader-logo
Patrick J. Murphy
President
linkedin
Company data provided by crunchbase