Adelaide · 1 month ago
Associate Customer Success Manager (Pittsburgh)
United States
Full-time
Remote
Entry Level
$60K/yr - $70K/yr
1+ years expAdelaide is a fast-growing measurement company specializing in attention metrics for digital advertising. They are seeking an Associate Customer Success Manager to support client interactions and bridge communication between clients and internal teams, while gaining valuable insights into the digital media landscape.
AdvertisingDigital MarketingMarketingSoftware
Responsibilities
Interface with clients to provide support prior to, during, and after campaigns
Ensure clients understand and use the data provided
Explain Adelaide’s value and encourage optimizations based on insights from data
Manage reporting and work with the Analyst team to draw insights from data, which may include custom investigations tailored to client-specific goals
Serve as product expert and understand Adelaide data and measurement
Manage campaign set up with integrations team based on client needs
Provide support for AdOps implementation
Qualification
Required
1+ years of experience in an Advertising Technology or Digital Media company
Excellent communication skills, both written and verbal
Data visualization/interpretation experience
Proficiency in Excel and Google office
Benefits
Medical, dental, and vision insurance
Paid time off
Parental leave
Wellness & Development Stipend
Holiday break
Volunteer time off
Competitive salary
Performance-based quarterly bonus
Stock options
401k Retirement Plan
Remote-first environment
New York office
Access to WeWork spaces available
Company
Adelaide
Adelaide develops a media analytics platform to measure omnichannel media quality.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$13.59MKey Investors
Human Ventures
2024-08-01Series Unknown· $1.17M
2022-07-12Series Unknown· $3.42M
2022-06-02Seed· $7M
Leadership Team
E
Ethan Rapp
Stategic Advisor & President
Recent News
Company data provided by crunchbase