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Allison Worldwide · 3 days ago

Account Manager, Social Media

San Francisco, CA

Full-time

Hybrid

Senior Level

5+ years exp

Allison Worldwide is a creative agency that fosters an inclusive culture and supports innovative solutions for clients. They are seeking an Account Manager for their Media+Influence team to lead social media strategy and community management, particularly in the tobacco-prevention and public-health space.

B2BBusiness DevelopmentBusiness IntelligenceConsultingInformation TechnologyInternet

Responsibilities

Responsible for the development and implementation of social media strategy as well as day-to-day implementation and management of social media channels for Allison clients, including organic and paid tactics

Concepts and writes social content based on annual strategy, objectives, and in alignment with messaging/tone guidelines and compliance requirements. This role partners closely with in-house designers and video editors on production needs. No graphic design or video editing experience is required

Sources content inspiration and ideas based on marketing needs

Performs community management for client social media channels, including looking for proactive opportunities to engage with target audiences as well as resolving questions, comments and concerns in collaboration with internal team members and clients

Measures the success of social media initiatives and provides recommendations for adjustments

Maintains regular client contact, both verbal and written to develop a trusted relationship; serves as a strategic partner to clients and internal teams

Manages time and projects well with little supervision, meeting all deadlines and budget parameters

Appropriately delegate assignments to reporting team members; provides ongoing counsel to junior staff on improving key skills

Forecast budgets, track project utilization and provide invoice details

Works with account teams to develop big picture skills vis-à-vis strategic planning, client development, etc

Actively pursues learning and professional development opportunities

Writes and/or edits materials (strategy, social content, social audits) with keen eye

Participates on an Allison’s committee

Promotes and upholds Allison’s core values

Qualification

Social media marketingPublic health communicationsPaid social campaignsContent developmentCommunity managementTeam-orientedWriting skillsPresentation skillsAttention to detailSelf-motivated

Required

Account Managers at Allison typically have a minimum of 5+ years of experience in social media, marketing or a related field, at a brand or agency

In-depth working knowledge of major social media platforms and the ability to articulate clearly the value proposition of each

Past experience managing paid social campaigns, including boosting organic content

Willingness to learn and successfully advocate for clients across a range of industries

Team-oriented, with an innate ability to understand needs and objectives and manage to expectations and turnaround times

Exemplary follow-through and execution skills

Self-motivated, eager to learn and enthusiastic about the work

Strong writing and presentation skills and attention to detail

Proven track record in supporting organic client account growth and new business development

Preferred

Experience in social media marketing for public health, tobacco prevention or cessation, health education, or behavior change communications or related fields with compliance requirements

Prior management of direct reports is a plus

Benefits

Hybrid work environment with home and office schedule (2+ days in office per week) and work from anywhere weeks

Comprehensive health benefits (healthcare, vision, dental, pet, home, and auto insurance)

Generous time off policies (unlimited paid time off, wellness days, national holidays, summer Fridays)

Four-week sabbatical every five years of employment

Exceptional parental leave benefits

Global mentorship and networking programs

Monthly cell phone reimbursement

401k savings and employee stock purchase plan

Volunteer hours (20 hours annually) for designated non-profit partner and personal choice

Globally driven DEI initiatives (Employee Advocacy Groups, DEI committee)

Career growth opportunities, such as Allison University (multi-day customized trainings for each level)

Company

Allison Worldwide

Glassdoor3.7

We’re a global integrated marketing and communications consultancy dedicated to driving growth, innovation and positive change for clients, colleagues and communities.

Founded in 2001

San Francisco, California, USA

501-1000 employees