DSV - Global Transport and Logistics · 21 hours ago
Field Maintenance Support Technician, Road Transport US
Lancaster, TX
Full-time
Onsite
Entry Level
$20.50/hr - $30/hr
2+ years expDSV - Global Transport and Logistics is the world's 3rd largest supplier of global solutions within transport and logistics. The Field Maintenance Support Technician provides on-site, mobile maintenance and technical support to ensure safe and efficient fleet operations, serving as a liaison between drivers, vendors, and internal departments.
Freight ServiceInsuranceLogisticsSupply Chain ManagementTransportationWarehousing
Responsibilities
Perform light repair and maintenance work on Class 8 tractors and trailers, including but not limited to: lights, mudflaps, hoses, minor mechanical adjustments, and DOT inspections
Respond to field service needs and driver breakdowns within assigned region, ensuring timely and safe resolution
Conduct equipment condition assessments and determine appropriate repair paths (mobile repair vs. shop/vendor)
Initiate service and repair work by diagnosing issues, developing repair estimates, verifying warranty/service coverage, and writing repair orders (ROs)
Maintain company-provided tools, truck, and equipment in clean, safe operating condition
Serve as a mobile communicator and liaison between drivers, maintenance vendors, dispatch, and internal departments
Ensure driver concerns, equipment issues, and safety needs are accurately captured and communicated to vendors and internal stakeholders
Follow up with repair shops and vendors to verify recommended services are completed correctly and documented
Maintain strong, professional relationships with external repair partners to ensure timely and cost-effective service delivery
Record accurate, detailed, and complete repair orders and service documentation
Enter ROs and maintenance data into required systems (e.g., service databases, internal tracking tools)
Assist with manufacturer warranty processing when applicable
Support parts procurement as needed, including sourcing, ordering, and tracking materials
Prepare, coordinate, and maintain licensing, permitting, and compliance documentation for assigned equipment
Ensure timely submission of invoices and repair documentation to Accounts Payable
Travel extensively by road (and occasionally by air) to support fleet operations across assigned regions
Perform other duties as assigned to support fleet safety, uptime, and operational needs
Qualification
Required
High School Diploma or GED required
Class 8 truck and trailer mechanical experience or working knowledge required
Valid Class A Commercial Driver's License (CDL-A) required
Must have and maintain a valid in-state driver's license with an acceptable driving record
Ability to troubleshoot issues and perform light repairs safely and effectively
2+ years of diesel, tractor/trailer, or fleet maintenance experience
Ability to learn and utilize maintenance management and service database systems
Basic understanding of DOT regulations and FMCSA compliance standards
Preferred
Prior field service or mobile maintenance experience strongly preferred
Strong verbal and written communication skills
Ability to work independently in the field while maintaining alignment with internal teams
Highly organized with strong attention to detail and the ability to manage multiple priorities
Demonstrated ability to build rapport with drivers, vendors, and operational teams
Team-oriented mindset with the ability to function within a group dynamic
Must be comfortable working outdoors and in various field environments
Ability to travel frequently (regional and occasional national travel)
Ability to lift/move up to 50 lbs and perform physical tasks such as kneeling, crouching, climbing, and reaching
Company-provided tools are supplied; basic hand tool familiarity beneficial
Business fluent in English
Preferably good command of local language
Bi-lingual a plus
Proficient in Microsoft Office Software (Excel, Word, PowerPoint, and others)
Experience with ELDs
Benefits
Medical
Prescription
Dental
Vision
Life insurance
Flexible spending accounts (FSAs)
Health savings accounts (HSAs) (for eligible plans)
Short- and long-term disability coverage
Wellness resources
Employee Assistance Program (EAP) services
Participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%
Various paid time off programs
Paid company holidays
Company
DSV - Global Transport and Logistics
At DSV, we keep supply chains flowing in a world of change.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.02B2024-10-04Post Ipo Equity· $5.49B
2024-06-26Post Ipo Debt· $534.02M
2002-06-28IPO
Leadership Team
Irene Hill
Chief Executive Officer
Angie Hornik
Human Resources Business Partner
Recent News
2025-12-18
2025-12-12
Company data provided by crunchbase