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Vertiv · 1 month ago

Sr. Analyst, Business Process Improvement & VOS

Westerville, OH, United States

Full-time

Onsite

Mid, Senior Level

2+ years exp

Vertiv is a global leader in mission-critical infrastructure technologies, and they are seeking a Senior Analyst, Business Process Improvement & VOS to support their Business Process Improvement team. This role involves identifying and analyzing improvement opportunities across various processes, contributing to project coordination, data analysis, and enhancing tools and systems aligned with the Vertiv Operating System.

Data CenterInformation TechnologyIT InfrastructureTelecommunications

No H1B

U.S. Citizen Only

Responsibilities

Support Project Managers in planning and executing assigned projects, including meeting coordination, follow-up actions, workshop scheduling, documentation preparation, and stakeholder communication

Create and maintain project documentation (e.g., Gantt charts, requirements, RACI charts, SOPs, training materials)

Manage multiple project assignments simultaneously while meeting deadlines and quality standards

Conduct data analysis, prepare process maps, and assist in identifying improvement opportunities across OTC, PTP, NPDI, and SIOP processes

Facilitate or co-facilitate value-stream mapping and process improvement workshops under the guidance of Project Managers

Perform root-cause analysis and contribute to the development of future-state designs and implementation plans

Apply the Vertiv Operating System (VOS) framework to support consistent project execution and process governance

Assist in documenting current-state and future-state processes and track progress against project timelines

Coordinate effectively with cross-functional teams, ensuring clarity of communication and alignment of deliverables

Partner with IT to support adoption of process improvements and system/tool implementations

Collaborate with Learning & Development to support training materials, validation sessions, and logistics

Develop and maintain project tools, dashboards, and reporting packages in Excel, Power BI, JIRA, or other systems as required

Identify opportunities to improve or automate business processes through better use of data, systems, and workflow tools

Promote a culture of continuous improvement, best-practice sharing, and process standardization across regions

Demonstrate Vertiv behaviors: (1) Own It, (2) Act with Urgency, (3) Foster a Customer-First Mindset, (4) Think Big and Execute, (5) Lead by Example, (6) Drive Continuous Improvement, (7) Learn and Seek Development, and (8) Promote Transparent and Open Communication

Qualification

Data AnalysisProcess ImprovementProject CoordinationMicrosoft Office SuitePower BIAnalytical SkillsCommunication SkillsTeamworkCollaborationEthical JudgmentNetworking SkillsAdaptability

Required

Bachelor's degree in Computer Science, Information Systems, Business Administration, Accounting, Finance, Economics, Engineering, Marketing, or a related discipline

2-4 years of experience

Strong written and verbal communication skills in English

Good communicator, confident in interacting with all levels of individuals across a variety of internal/external functions

The ability to analyze data, make informed decisions, and solve complex problems

Good attention to details

Excellent problem-solving skills and ability to work independently in a fast-paced environment

Proficient in Microsoft Office Suite

Ability to work collaboratively with others and contribute to a positive team dynamic

Strong, proven business partnering mentality

Can adapt to change and navigate uncertainty

Ability to effectively manage time and resources against agreed deadlines for activities

Excellent organizational skills and the ability to work on multiple projects