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Plymouth Rock Assurance · 3 days ago

Senior Underwriting Quality Assurance Analyst

Boston, MA

Full-time

Onsite

Senior Level

$75K/yr - $106K/yr

5+ years exp

Plymouth Rock Assurance is a company that writes and manages personal and commercial insurance throughout the Northeast and mid-Atlantic. They are seeking a Senior Quality Assurance Analyst to lead audits and quality reviews within the Home Underwriting Department, ensuring adherence to guidelines and driving quality initiatives across the organization.

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H1B Sponsor Likely

Responsibilities

Lead comprehensive audits and quality reviews of home underwriting files to ensure adherence to internal guidelines, regulatory requirements, and industry best practices

Oversee and execute targeted quality reviews connected to new underwriting initiatives, both for new business and renewal workflows, offering expert guidance and insight

Analyze complex underwriting decisions to identify trends, recurring issues, and opportunities for process optimization. Partner with leadership, trainers, and underwriters to implement meaningful corrective actions

Own and enhance the department’s annual agency audit program, setting standards for compliance and ensuring accurate, timely execution

Prepare and deliver detailed reports, recommendations, and presentations to department leadership and key stakeholders, providing clear and constructive insights

Develop, refine, and maintain quality assurance standards, policies, and procedures, ensuring they reflect current best practices and evolving business needs

Monitor, interpret, and report on quality metrics, driving improvements through dashboards, scorecards, and data-driven tools

Serve as a resource for regulatory and underwriting expertise, staying current with relevant laws, regulations, and changes affecting home insurance

Mentor and support junior analysts, fostering growth and consistency across the QA function

Qualification

Home underwriting experienceQuality assurance methodologiesRegulatory requirements knowledgeData visualization toolsAnalytical skillsProblem-solving skillsOrganizational skillsCommunication skillsAttention to detailLeadership skills

Required

Bachelor's degree required

5+ years of experience in home underwriting, quality assurance, or a closely related discipline

Advanced understanding of underwriting guidelines, risk assessment, regulatory requirements, and quality assurance methodologies

Demonstrated ability to lead reviews of complex underwriting files and influence decision-making across teams

Exceptional analytical, problem-solving, and organizational skills

Strong written and verbal communication skills, with the ability to deliver clear, actionable feedback at all levels of the organization

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Ability to work independently, manage multiple priorities, and thrive in a fast-paced, collaborative environment

High level of integrity, professionalism, and attention to detail

Preferred

Experience with data visualization tools

Benefits

Paid time off

Free onsite gym at our Boston location

Tuition reimbursement

Low-cost, high-quality health insurance (medical, dental, vision) starting Day 1

Robust health and wellness programs

Auto and home insurance discounts

Matching donation opportunities

Annual 401(k) employer contribution

Multiple Paid Family Leave options, including Paid Parental Leave

Professional development resources

Convenient locations and pre-tax commuter benefits

Company

Plymouth Rock Assurance

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Founded in 2001

Boston, Massachusetts, USA

1001-5000 employees

https://www.plymouthrock.com

H1B Sponsorship

Plymouth Rock Assurance has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2024 (12)

2023 (6)

2022 (7)

2021 (5)

2020 (12)