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Princess Cruises · 1 day ago

Intern, Training & QA Technology

Fort Lauderdale, FL

Internship

Hybrid

Intern

Princess Cruises is one of the world’s most recognized premium travel brands, offering unforgettable experiences across global destinations. They are seeking an exceptional Intern, Training & QA Technology to support the development and implementation of an AI-driven project aimed at improving service levels within the Customer Service organization.

Adventure TravelLeisureTourismTravelTravel Agency

H1B Sponsor Likely

Responsibilities

Assist in developing and testing AI tools to improve training delivery and QA monitoring for customer service operations

Collaborate with Training, QA, and Technology teams to gather requirements and integrate AI solutions into existing workflows

Analyze performance data and provide insights to refine AI algorithms for better service outcomes

Perform other duties as assigned

Qualification

AI conceptsMachine learningData analyticsPythonJavaMicrosoft Office SuiteCommunicationOrganizational skillsProblem-solving skills

Required

Currently enrolled in an accredited college or university program

Strong communication and organizational skills

Ability to work independently and in a team environment

Basic understanding of AI concepts, machine learning, and data analytics

Proficiency in programming languages such as Python or Java

Strong analytical and problem-solving skills

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred

Interest in the cruise and travel industry is a plus

Benefits

Access to learning resources, mentorship, and skill-building opportunities.

Connect with industry professionals and peers across departments.

Gain insight into operations and innovation within a global brand.

Opportunities to showcase your work and celebrate achievements.

Learn about potential career paths and future opportunities within the organization.

Company

Princess Cruises

Glassdoor3.7

One of the best-known names in cruising, Princess Cruises is a global cruise and tour company.

Founded in 1965

Santa Clarita, California, USA

10001+ employees

http://www.princess.com

H1B Sponsorship

Princess Cruises has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (3)

2024 (6)

2023 (9)

2022 (4)

2021 (13)

2020 (20)