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U.S. Immigration and Customs Enforcement (ICE) · 1 day ago

Compliance - Healthcare Risk Management Program Manager (O-5 Billet) Non-Supervisory

Washington, DC

Part-time

Onsite

Mid, Senior Level

4+ years exp

U.S. Immigration and Customs Enforcement (ICE) is responsible for overseeing risk management within its Healthcare Services Corps. The Compliance - Healthcare Risk Management Program Manager focuses on preventing, reducing, and controlling organizational loss while enhancing healthcare and safety for detainees through various risk management initiatives.

GovernmentLaw EnforcementSecurity

No H1B

U.S. Citizen Only

Responsibilities

Develop and implement risk management program initiatives, and enact the changes in clinical practice, policy and procedures to preserve the agency's assets, reputation and quality of care

Provide policy guidance, consultation and review of sentinel events

Assist in the development, review and revise policies and guides related to risk management annually, or as necessary to reduce mitigating risks to the agency

Provide oversight, monitoring and training of the incident reporting electronic tool

Coordinate risk management activities with facilities, e.g. root cause analysis (RCA) of incidents that occurred in the facilities and provide proactive risk reduction strategies

Collect data, monitor trends and report results to Team Lead

Conduct medical record audits using electronic Clinical Works (eCW) for review of appropriate delivery of quality health services

Ensures established standards of care are monitored in IHSC-staffed facilities as well as in non-IHSC staff facilities throughout the United States

Maintains accountability and monitoring of risk management activities and identifying areas of improvement

Participate in the identification of opportunities for CQI, recommendation of solutions for local facility issues and agency-wide concerns and implementation of plans and follow up activities related to the risk management

Coordinate and assist with developing a corrective action plan for risk management and CQI issues identified

Provide oversight for monitoring and completion of assigned corrective action plans

Provides consultation or assessment of conditions in a detention facility which may originate from ICE/ERO, IHSC, non-governmental organizations, or from detention facilities themselves

Assesses request to identify key issues through additional fact-finding, if necessary, and determines appropriate level of response

Conducts appropriate level of inquiries in order to minimize risk to health and well- being of detainees and to the health of the public at large

Maintains accountability and monitoring of resources essential to program activities and meeting the mission and goals of IHSC

Maintains up-to-date calendar of activities in order to coordinate activities with other unit and division staff and administration

Conducts and/or coordinates inquiries related to risk management and CQI deficiencies and coordinates corrective actions with appropriate subject matter expert

Preform data analysis for tracking, trending, and reporting on incidences to drive change

Serves as key advisor to IHSC National Quality Assurance (NQA) Committee

Other duties as assigned

Qualification

Healthcare Risk ManagementHealthcare Quality ManagementRegistered NurseData AnalysisElectronic Health RecordsProject ManagementTeaching SkillsCommunication SkillsCollaboration SkillsInitiative

Required

You must be a U.S. citizen to apply for this position

You must successfully pass a background investigation

You must successfully pass a drug screen

Males born after 12/31/59 must certify registration with Selective Service

Unless otherwise noted, you must meet all requirements by the closing date of the announcement

Upon appointment to this position, officers will be required to serve an 18 to 24-month commitment to IHSC

You must not have a current Assignment Pay Agreement. However, if you have a current Assignment Pay Agreement, it must be fulfilled within 90 days of your application submission

Applicants must be a current USPHS Commissioned Corps Officer or USPHS Call to Active Duty (CAD) candidate. Civilians are not eligible for this position

PHS officers must participate in IHSC TDY On-Call Schedule (ITOS.) ITOS is either an entire month or two 16-day periods a year where, depending on the needs of the agency, the officer is required to be available to serve

Must be a Registered Nurse, Nurse Practitioner/Physician Assistant, or in a Healthcare or Healthcare Administration related field

Qualifying degree for the officer's category and an advanced degree (e.g., R.N., MPH) from an accredited institution plus a minimum of four years of professional experience relevant to the officer's category

Of the total professional experience, officer must possess at least two years of experience related to management, administration, evaluation of public health programs; quality improvement or related areas of expertise, such as health care risk management and/or compliance

If the incumbent holds a clinical license, it is the responsibility of the incumbent to fulfill the obligation(s) of their licensing or certifying body to maintain currency

This position may be required to perform clinical activities with the scope of clinical license in times of critical needs within the agency

Advanced degree (e.g. MA, MS) from a recognized accredited institution

Three years of experience related to healthcare quality management, administration and/or health program management

Certification in Healthcare Quality or Risk Management or able to obtain certification within 1 year of employment; experience in healthcare quality management CPHQ certification, strongly recommended

Maintains clinical professional skills, via continuing education opportunities

Maintains basic readiness status

Experience with information systems and computer programs

Experience in program development, review, implementation and evaluation; to include developing fiscal year planning reports

Proficient knowledge of applicable detention health care standards, specifically, PBNDS, NCCHC, and ACA, and ICE FRS (as applicable)

Ability to independently perform the functions/duties listed above, where applicable, with minimal to no supervision

Ability to communicate effectively in both written and oral formats; highly effective teaching skills to ensure goal directed outcomes

Ability to interact well and collaborate with all levels of personnel and management in ODCR, IHSC, ERO, ICE, and DHS offices, and with the Federal GS employees and contractors

Possess strong project management skills and abilities, including the ability to plan and prioritize projects under tight deadlines and occasional stressful situations

Eligible to become a certified FactFinder (must meet agency requirements)

Knowledge of program policies, guidelines, and operating procedures

High degree of initiative, and follow through on a wide range of sensitive, complex and program issues

Proficient in the use of electronic health records and have the ability to quickly develop competency with IHSC's electronic health record

Skilled in the use of Microsoft Word® and Excel®, proficient in creating basic statistical graphics, and have the ability to manage, organize, and analyze complex information using electronic spreadsheets and other data management tools

Effective in written and verbal professional communications in English