Diamonds Direct · 2 days ago
Front Office Receptionist
Diamonds Direct is seeking a Front Desk Professional who embodies the RHINO characteristics, providing a luxurious customer experience from the first interaction. The role involves building long-term relationships with customers and maintaining a professional demeanor in a fast-paced environment.
Responsibilities
Answer and direct calls of multi-line phone system
Assist with inventory counts
Store opening and/or closing procedures
Type appraisals
Prepare outgoing mail
Qualification
Required
Previous customer service/front desk experience
Excellent oral communication skills
Proficient computer skills
Must be able to work Saturdays
Always keeping the customer first and providing a top notch, luxurious experience
The ability to build long-term relationships with your customers
Well organized and a keen eye for detail
Ability to multi-task
Professional demeanor and appearance
A natural talent for customer service
Ability to maintain composure in high pressure, fast-paced environment
Preferred
Experience in a luxury retail environment
Benefits
Investment in your career development
Empowering you to take control of YOUR own career path within Diamonds Direct
Exposure to all other departments within our organization
A family-oriented culture unlike any other
Encouraging environment that promotes teamwork and furthering education within the jewelry industry
Company
Diamonds Direct
Diamonds Direct is an independent jewelry company that serves primarily luxury-oriented bridal customers.
Funding
Current Stage
Late StageTotal Funding
unknown2021-10-12Acquired
Recent News
Canada NewsWire
2025-08-07
St Pete Catalyst
2025-07-19
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