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Schulte Hospitality Group · 6 days ago

Task Force Director of Sales

Louisville, KY

Full-time

Hybrid

Lead/Staff, Director/Executive

5+ years exp

Schulte Hospitality Group is a leading third-party management company in the hospitality industry. They are seeking an experienced Task Force Director of Sales to support sales teams, drive customer loyalty, and manage group and catering accounts while ensuring adherence to company sales policies and maximizing business potential.

Business DevelopmentConsultingHospitalityManagement Consulting

H1B Sponsor Likely

Responsibilities

Willingness and ability to support sales teams in any vacancy of roles, or in the case of an underperforming sales team member (ie: administrative support, catering, etc.)

Maintain and promote a teamwork environment with effective and clear communication amongst co-workers through positive leadership

Provide pricing and guidance recommendations to sales staff, review and approve any special corporate negotiated rates

Responsible for learning the hotel brand and strategy and effectively implement to the sales team

Develop a working knowledge of the operations of the hotel, including food and beverage, guest services, reservations

Develop a complete knowledge and ensure adherence to company sales policies and SOPs

Drive customer loyalty to grow share of the account by delivering service excellence throughout each customer experience

Manage group, banquets & catering, business travel accounts based on assigned market segments to maximize business potential and exceeds hotel revenue goals

Ensure proper documentation for the execution of group, banquet and catering events is created and delivered to the operational team per hotel standards

Manage and execute RFP Season Annually by facilitating the process in conjunction with the GM and/or Sales Manager

Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented for the team

Identify and pursue new and repeat business through prospecting calls, visits, site tours, lunches, and networking events

Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies

Analyze sales and revenue management reports to identify trends and future demand opportunities Monitor pricing, MAR and other minimums to ensure pricing is within an acceptable range based on available inventory, current sales/revenue strategies and market demand

Attend and contribute to all revenue and sales strategy meetings and calls

Participates in forecasting for revenue and expenses

Understand, leverage, and implement corporate and brand tools to exceed budgets

Conduct ongoing competitor price and product analysis to ensure proper rate positioning and product offering relative to competition

Conducts weekly and monthly share analysis for measurement of hotels market performance versus competition and implements strategies accordingly in conjunction with the Regional Director of Sales, Regional Director of Revenue Management, GM

Recommend and implement new sales programs at the hotel and accurately track ROI

Initiates collateral and online marketing efforts to include all printed sales collateral, direct mail, discount promotions, e-mail marketing, website presence and tracks ROI on all advertising and marketing spend

Prepares annual marketing/business and budget plans

Set and monitor team member goals including weekly sales activities, room night and revenue goals monthly, quarterly, yearly

Provides ongoing feedback, training and development of team members and addresses areas of opportunity

Monitors all day-to-day activities of direct reports

Operate the sales department within established sales expense budget

Abides by Prime Time Selling hours

Perform other duties as assigned

Ability to travel for extended periods of time

Qualification

Hotel Sales ExperienceRevenue Management PrinciplesAnalytical SkillsMicrosoft Office ProficiencyCommunication SkillsInterpersonal SkillsLeadership SkillsTeamworkFlexibility

Required