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Ohio Department of Developmental Disabilities · 2 weeks ago

IT College Intern (PN 20036321)

Columbus, OH

Internship

Onsite

Intern

$20/hr - $24/hr

The Ohio Department of Developmental Disabilities is seeking a College Intern to assist in creating and updating IT training materials. The role involves supporting IT staff with documentation, training development, and process analysis.

Government Administration

Growth Opportunities

Responsibilities

Under general direction creates or updates training (e.g., User Guides, training objectives, Agendas) for Information Technology (IT) Training using Microsoft Office Products (e.g., Word, Excel, PowerPoint)

Assists supervisor & Technology-Based Training Developers, or other IT Staff, with coordinating business review sessions, requirements gathering & business or process analysis

Analyze, design, develop or modify existing training material(s)

Under direction of ITS leadership &/or other IT staff, use multiple tools & techniques including Photoshop, PowerPoint, & Word for various learning activities

Prepares documentation of computer & human resource factors for new learning, recommends appropriate hardware & software to higher level authorities

Develops system flowcharts & detailed program specifications, structures & procedures including system test procedures to determine validity & reliability. Writes complete system documentation

The candidate may also work with the DODD IT staff to prepare documentation as needed; or assist in data review/data entry activities

Attends meetings & takes notes when manager is not available

Performs other duties as assigned within scope of internship