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Crown Equipment Corporation · 21 hours ago

Fleet Management Support Specialist

Boston, MA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. The Fleet Management Support Specialist will drive end-user adoption of Crown InfoLink products and help customers develop best practices for implementation and support.

Industrial

No H1B

U.S. Citizen Only

Hiring Manager

Jacquelyn McCaster

Responsibilities

Responsible for driving end-user adoption of Crown InfoLink products

Helps customer develop and implement best practices and standard operating procedures

Prepare internal and external customers for a successful implementation by planning, training and managing support service processes

Develop and support the retail network to provide web-user and operator trainer training

Deliver, develop, and support the retail network with conducting business reviews and consulting with end users on sustaining use and improvement processes

Analyze Crown InfoLink data and make recommendations on action steps

Participate in sales calls and demos to the extent that it relates to the after-sale support

Quote, sell, and provide Crown InfoLink support services