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ISC (Integrated Specialty Coverages, LLC) · 4 weeks ago

Administrative Assistant I (Operations Office Coordinator)

Carlsbad, California, United States

Full-time

Onsite

Entry Level

$20.46/hr - $25.60/hr

2+ years exp

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial insurance wholesaler leading innovation in the market. The Administrative Assistant I will serve as the office administrative coordinator responsible for supporting operational efficiency and organizing companywide business initiatives.

Artificial Intelligence (AI)Information TechnologyInsuranceInsurTech

No H1B

Responsibilities

Receive, direct and relay phone calls in a helpful and positive manner

Manage correspondence including e-mails, letters, and packages

Maintaining and stocking supplies (office supplies, snacks, drinks, etc.) including managing various office supply accounts and place orders when necessary

Coordinate office activities such as conference room activities and meetings, visitors, drafting office notices and memos, etc

Onboarding and offboarding coordination and administration; Executing an owner experience that drives high engagement including, workspace set-up, meet and greet new hires on their first day and facilitating office tours, coordinate the delivery of new hire gifts on a timely basis, facilitating the return and tracking of equipment, workspace cleanup

Carlsbad facility administration - executing an owner experience that drives high engagement within the common areas. Including Schedule building maintenance with property management. Event management including site coordination of activities, vendor set-up, sending communication notices

Qualification

Phone system managementCustomer careOral communicationWritten communicationOffice administrationEvent managementLeadership

Required

High School Diploma or general education degree (GED); or one to three months related experience and/or training

Demonstrated oral and written communication skills

Strong track record in delivering the highest levels of customer care and leadership

Minimum 2 years' experience in a professional business environment

Preferred

Experience with phone system management and call routing preferred

Benefits

Comprehensive medical, dental and vision insurance

401(k) plan with match

Paid time off

Employee Ownership Program - every eligible employee shares in the financial rewards that grow when the company grows

Professional development opportunities

Owner Referral Program

Work from home reimbursement for remote/hybrid roles

Canary emergency financial assistance program

Life/AD&D Insurance

Confidential, Employee Assistance Program

Health Savings Account, includes company contribution

Short-term disability

Voluntary benefits - supplemental accident, critical illness, hospital insurance

Employee discounts

Various Time Off Programs

11 company paid holidays

Company

ISC (Integrated Specialty Coverages, LLC)

Integrated Specialty Coverages (ISC) is a World-Class Program Administrator dedicated to underwriting excellence, client service, and customer experience.

Founded in 2016

Harrison, New York, USA

201-500 employees