Gorgias · 2 hours ago
Senior Product Designer
United States
Full-time
Remote
Mid, Senior Level
4+ years expGorgias is a company focused on revolutionizing ecommerce through Conversational Commerce. They are seeking a Senior Product Designer to optimize and scale product experiences using data-informed UX design, leading design for key growth initiatives and enhancing the user journey.
ComputerCustomer ServiceE-CommerceSoftware
Responsibilities
Lead design for experiments: A/B test variants, onboarding flows, and feature adoption nudges
Identify friction points across the user journey using data, research, and product signals
Own UX for growth experiments from concept to shipped experience
Prototype using Figma and modern AI tools (e.g., Lovable, V0, Cursor)
Translate product and business goals into intuitive, impactful UX
Balance rapid iteration with exceptional UI craft and polish
Influence product strategy with a data-driven, test-and-learn mindset
Qualification
Required
A portfolio that shows measurable outcomes
4+ years of product or growth design experience, ideally in SaaS or B2C environments
Advanced Figma skills and familiarity with modern prototyping workflows
Experience designing for experimentation: A/B testing, funnel optimization, behavioral triggers
Deep understanding of product metrics and how UX drives conversion
Bias for action, you ship fast, test ideas, and iterate based on results
Direct communication style and ability to influence cross-functional teams
Passion for design systems, experimentation, and delivering user value
Preferred
Experience working in a product-led growth company
Familiarity with AI-first design tools like Lovable, V0, or Cursor
Experience designing for freemium or tiered subscription models
Benefits
🏖️ 5-week vacation (We follow each country's appropriate PTO Laws)
🤕 Paid sick leave
🧸 Paid parental leave (16 weeks)
💻 MacBook Pro
🍽️ Personal credit card to buy lunches (you’ll have your own Gorgias credit card)
🏥 We provide private health insurance and retirement pension
💆🏻♀️ Get up to $700 USD to set up your workstation at home (working from home should feel breezy)
📚 Get up to $2000 USD of learning material per year (includes books, courses, training sessions that are easily identified and linked with your job scope. This also covers individual coaching!)
🥰 Every quarter, we organize an online company-wide summit to discuss where we’re going and strengthen social bonds. Once per year we organize offsite team retreats and company retreats!
Company
Gorgias
Gorgias is a multi-channel helpdesk integrated for online and e-commerce merchants.
201-500 employees
H1B Sponsorship
Gorgias has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (5)
2023 (4)
2022 (6)
2021 (3)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$101.5MKey Investors
Sapphire VenturesTechstars
2024-05-14Series C· $29M
2022-08-15Series C· $30M
2020-12-10Series B· $25M
Leadership Team
Romain Lapeyre
CEO
Alex Plugaru
Co-Founder and CTO
Recent News
Right Side Capital Management
2025-11-11
2025-08-22
Company data provided by crunchbase